well my Santander account was frozen no warning no reason when i phoned them no reason just a slight hint of tax, so i asked if they need my P.60 as i had this years copy, they seemed to laugh it off??? but i sent that and another bank statement my account was unfrozen
within 48 hours. as this meant i had my pension stopped being able to access it for 3 weeks all told , i transferred that money that i had taken out of my savings account in another bank, both banks were in my name with the same address but for some unknown reason they froze my account again '' was it because i had the nerve to put my money into a bank that would not freeze my account because thats all that i done, after one Santander contact staff informed me it was ''electronic's when i phoned them again i was told that my log-in details had to change ??? and my bank would send the new ones by post within 14 days
three weeks on and no mail with regard to my new log-in details, it felt like Santander employed naughty children who promised to behave but in the end could not keep their promises its three months on now as Santander have denied me access to my state pensions
i will soon run out of money ,altogether, i am 72 years old i think Santander denying my access to my state pension is illegal and they tried to make out i had put the wrong details into my log-in to many times, but the login details only changed when i asked about this freezing OAP Pension's and the law.. some of these bankers are bad people we need more well trained staff at banks as from my vantage point they don;t know their <deleted> from their elbow