I've been using the old format IB website to make my 90 nonesense for about 2 years, usually with success.
Now, with the updated website format, I find it impossible to login. First of all there is no login option on the main page. You have to enter a search command to find the login field.
Initially, I kept getting a "wrong information entered" message. (wrong user name or password) I know the information I entered was correct because I use a password manager. Out of desperation I clicked on "forgot password". Eventually I received an email with a temporary password. I used this password then I immediately changed my password (as required) Following this I attempted to login using my new password. I then got a message. "incorrect user name or password entered". And so round in circles I could have gone.
I have also tried their App on my mobile phone. There I can sign in with the same user name and password. However, here, after entering all the required information I get a message "Travel information is not found" I re-entered the information which I know to be 100% correct and got the same message.
Needless to say, I gave up and reverted to sending by post.
I think they must be having a laugh !!!!
