Good morning: I'm asking for advice because I believe I'm doing the right thing and I don't want to have problems. A person purchased something from me, but the item arrived in poor condition. I am willing to refund the amount to the buyer (even if I am not at fault) and I have sent multiple messages asking for the bank account details for the refund. But he doesn't want to give me the details and actually wants to report me to the police for fraud, when I, and I'm honest, sent the item in good condition. What can I do?