I’ve been trying the last couple of days to transfer money (AUD) to my recipient’s account (with KTB) after Western Union started giving issues for transferring direct into their account. I’m thinking that KTB is the common link here. I made a couple of successful transfers with western union in April 2025 that went straight to my recipient’s account but since last weekend, nothing successful via western union or Wise. No changes to the account details with western union, same details were put into the Wise app and triple checked to make sure all info was 100% correct - no luck with transferring to the bank account direct, but the funds transfer onto the recipient’s Wise “account”.
While researching this issue, I came across the attached info, so perhaps some banks haven’t upgraded (or haven’t) and this is where the issue arose.
I’ve only been trying to transfer smaller amounts. ($30 - $100 AUD), no big amounts.
I’ve been trying the last couple of days to transfer money (AUD) to my recipient’s account (with KTB) after Western Union started giving issues for transferring direct into their account. I’m thinking that KTB is the common link here. I made a couple of successful transfers with western union in April 2025 that went straight to my recipient’s account but since last weekend, nothing successful via western union or Wise. No changes to the account details with western union, same details were put into the Wise app and triple checked to make sure all info was 100% correct - no luck with transferring to the bank account direct, but the funds transfer onto the recipient’s Wise “account”. While researching this issue, I came across the attached info, so perhaps some banks haven’t upgraded (or haven’t) and this is where the issue arose. I’ve only been trying to transfer smaller amounts. ($30 - $100 AUD), no big amounts.
