Daniel2526

Thanks, I was able to contact the BOI office by phone this morning. The solution was quite simple. There was 3 fields that did not apply to me and I left blank. The solution was to enter a hyphen “-“ in each empty field. I was told the form can not accept empty fields. This fixed the problem and I was able to submit the updated documents. Hopefully, this will help others who encounter this problem.

I submitted an application to BOI for LTR visa and received an email that it has been endorsed by government agencies. In the email it said i need to log in and supply the requested info. After logging in, it is not clear at all what I need to provide. The site just provides me the ability to upload any and all documents, many which do not apply at all in my case. As far as I can tell, all I need to upload is an updated passport file (since I arrived in Thailand last week and have a new entry stamp) and a copy of my TDAC file. However, when I click submit nothing happens. It provides no error message or indicate success/failure. I tried to call BOI, but it just goes into voicemail. Is there a method to email? Or what is the best way to sort this out?