Solier27

Bangkok Bank has frozen my account after another incoming transfer from Bitkub, claiming it was done at the request of the police. I’ve been using this account since 2019. During COVID, I topped it up several times via P2P, and once the bank temporarily froze it for review. As far as I remember, after 3–5 days the account was automatically unfrozen. The account is used for everyday purchases, ATM withdrawals, topping up our phone numbers, and adding funds to our TrueMoney wallets. In other words, it’s clearly being used by a real person for normal daily purposes. Over the past six months, I’ve been funding the account from my verified Bitkub exchange account (not P2P). And now, on January 29, after another transfer from Bitkub, the account was frozen again. I went to the bank, and they told me the account was frozen at the request of the police, allegedly as part of anti-fraud measures. No specific details. No direct phone numbers for any police officers. They suggested I call the general hotline 1441 and try to identify the officer who initiated the freeze and clarify the reasons myself. I would like to ask if anyone here has experienced similar police-initiated freezes after transferring funds from a Bitkub account? How do you track down the police officer who initiated the freeze, and how should you approach the conversation? Is it possible to handle this in English, or would I need Thai speakers to assist? I honestly don’t see any substantial reason for the freeze. Why would the police even be involved if the transfer was made from an official Thai exchange like Bitkub? This feels like some kind of pressure or misconduct from the bank.