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Charlie H, Just checked records. Tried seven times on my computer, once on an Ipad & wife's email addr, four of those thru UK Gov's link & thru MSoft Outlook which all failed variously although picked up a second email addr of mine, tried in case fault lay with my original email addr. The other three times avoided Outlook & resulted in the Daemon Failure replies. Over these last three days: Wed Thurs Fri. Tks fer yr reply

This last few days.

Needing appointment thru BangkokHMPO AT VFSHelpline.com to renew UK passport I am unable to contact them using their only email, as above. I am told 'DAEMON FAILURE' to deliver or, using their preferred MSoft software, it goes blank halfway thru. Wondering if they will accept other means of communication. I have considered writing an old fashioned pen & paper letter by post or, in extremis, just walking in & paying thousands of Baht for instant access. They offer no phone number. Reading a few helpful blogs I see others suffer this at times. I have used the link given by Gov UK & also tried circumventing this by normal email means to no avail. I see their staff have a great reputation for being helpful,pleasant & knowledgeable; I'd really like to meet them & do the business. Any helpful ideas?