zugady Posted July 2, 2007 Share Posted July 2, 2007 The Dell representative in Thailand is a shame!!! I have a Dell laptop from Europe (4 years old) and I need a floppy drive. I contact Dell Bkk and after 2 weeks I had the cotation (holliday, tomorrow,...). When I received the cotation they asked my to pay with my credit card and they ask me all about it: name, validity, number AND the NIP !!! I payed by check but and in this moment they advised me that the delivery time will be 10 to 15 working days! But after 3 weeks I still nothing received and any answer of my emails. I tried to send an email to the head quarters in USA, no way, they send me back to the Thai representative. Anyone has an address for the USA? Link to comment Share on other sites More sharing options...
Gumballl Posted July 2, 2007 Share Posted July 2, 2007 What's a floppy drive? Just kidding... I didn't know they still make these things. Why do you need one? Couldn't you just store info on a CD or DVD or Thumb-drive or ??? Link to comment Share on other sites More sharing options...
Rice_King Posted July 2, 2007 Share Posted July 2, 2007 I tried to send an email to the head quarters in USA, no way, they send me back to the Thai representative.Anyone has an address for the USA? email: Michael Dell, CEO contact reference page Corporate Office: 512-728-4100 Fax: 512-283-2299 Link to comment Share on other sites More sharing options...
Jamie Posted July 2, 2007 Share Posted July 2, 2007 I tried to send an email to the head quarters in USA, no way, they send me back to the Thai representative.Anyone has an address for the USA? email: Michael Dell, CEO contact reference page Corporate Office: 512-728-4100 Fax: 512-283-2299 Is that really his address? I have been having trouble with dell for a few weeks now. They are charging me for a wireless router that never shipped. I am tired of talking to an overseas help desk where I can't understand anything they say. Link to comment Share on other sites More sharing options...
Rice_King Posted July 2, 2007 Share Posted July 2, 2007 (edited) Is that really his address? I have been having trouble with dell for a few weeks now. They are charging me for a wireless router that never shipped. I am tired of talking to an overseas help desk where I can't understand anything they say. That is the address given to me awhile back and the same address mentioned in the online article I referenced. I guess there is one way to know for sure and it won't cost you anything but your time.. Edited July 2, 2007 by Rice_King Link to comment Share on other sites More sharing options...
Carmine6 Posted July 2, 2007 Share Posted July 2, 2007 The Dell representative in Thailand is a shame!!!I have a Dell laptop from Europe (4 years old) and I need a floppy drive. I contact Dell Bkk and after 2 weeks I had the cotation (holliday, tomorrow,...). When I received the cotation they asked my to pay with my credit card and they ask me all about it: name, validity, number AND the NIP !!! I payed by check but and in this moment they advised me that the delivery time will be 10 to 15 working days! But after 3 weeks I still nothing received and any answer of my emails. I tried to send an email to the head quarters in USA, no way, they send me back to the Thai representative. Anyone has an address for the USA? A little clarification. Has it been 3 weeks since you were to receive it or 3 weeks since you paid? 15 working days is 3 weeks. Link to comment Share on other sites More sharing options...
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