E-mail To Mms (ais)

[Krub]

Hi,

I get this message when I try to send a MMS to a AIS mobile (suddenly was working fine up to yesterday lunchtime)

Sorry, the e-mail [email protected] cannot be sent, because this number is not registered or changed as alias name for E-MAIL 2 MMS service.

What could be the cause ?

How to remedy ?

Thanks

[MisterMan]

Maybe it only works with post paid customers and not pre-paid.

[Krub]

Maybe it only works with post paid customers and not pre-paid.

Ihave been using it forthe past year and untillunch time yesterday

it cut off suddenly

All other features working properly.....calls sms etc only incoming MMS from E-MAIl don't work

[Krub]

I received this e-mail from AIS to my query. What a joke !

Dear Mr. Jack

GSM Advance customer

Subject : E-mail2MMS

AIS Call Center 1175 is grateful for your email. It is our pleasure to serve and provide you the following information:

Regarding to your e-mail, we would like to inform you that to received mms sent from e-mail the user need to have e-mail2mms service. However, the service is temporarily close at the moment. Therefore, you may not be able to send mms to the certain number via e-mail.

More information of our products and services, please visit www.gsmadvance.ais.co.th or click www.one-2-call.ais.co.th for interesting value added service, game and special events.

Any further information is welcome, please give us a call at AIS Call Centre 1175 or 02-271-9000 or email us at [email protected] 24 hours a day.

Anytime Anywhere Everyone

[lomatopo]

It sounds like you want to originate an email and have it delivered to an AIS or One-2-Call handset as an SMS or MMS?

AFAIK the EMAIL2MMS service, [email protected] requires that the recipient be registered for the EMAIL2MMS service in advance. AFAIK this service was closed for new subscribers, as of a few months ago. Not sure about existing customers.

There are several paid and free email to SMS services available. I use both a paid service, www dot telelmessage dot com (10 U.S. cents per email/SMS) and Yahoo! Messenger with Voice (free), to originate SMSes on a PC for delivery to One-2-Call and DTAC subscribers. For telemesssage they have an Outlook plug in which makes it quite simple to create and email and have it delivered as an SMS.

Depending on the exact nature of your application there may be some more cost effective and reliable solutions available.

I do not think One-2-Call was charging the recipient for in-bound MMSes so that may have been the flaw in their system. Perhaps they're on hold while they figure out a billing system and associated feature/promotion packages.

Many phones can now pull email over the GPRS network; my Nokia 3110 Classic has an email app. and it is quite easy to set up to pull email off POP/SMTP providers (Gmail for instance). I only pay for data airtime, when I connect to the GPRS network and I have a 25 hour monthly package so not even paying the 1 baht per min. usual on-the-fly charge.

There are so many possible solutions it's hard to make a specific recommendation without more details.

[Krub]

It sounds like you want to originate an email and have it delivered to an AIS or One-2-Call handset as an SMS or MMS?

AFAIK the EMAIL2MMS service, [email protected] requires that the recipient be registered for the EMAIL2MMS service in advance. AFAIK this service was closed for new subscribers, as of a few months ago. Not sure about existing customers.

There are several paid and free email to SMS services available. I use both a paid service, www dot telelmessage dot com (10 U.S. cents per email/SMS) and Yahoo! Messenger with Voice (free), to originate SMSes on a PC for delivery to One-2-Call and DTAC subscribers. For telemesssage they have an Outlook plug in which makes it quite simple to create and email and have it delivered as an SMS.

Depending on the exact nature of your application there may be some more cost effective and reliable solutions available.

I do not think One-2-Call was charging the recipient for in-bound MMSes so that may have been the flaw in their system. Perhaps they're on hold while they figure out a billing system and associated feature/promotion packages.

Many phones can now pull email over the GPRS network; my Nokia 3110 Classic has an email app. and it is quite easy to set up to pull email off POP/SMTP providers (Gmail for instance). I only pay for data airtime, when I connect to the GPRS network and I have a 25 hour monthly package so not even paying the 1 baht per min. usual on-the-fly charge.

There are so many possible solutions it's hard to make a specific recommendation without more details.

Thanks foryourhelp.

The service is back to normal now the outage lasted 24 hours

It is free to teh receiver of the e-mail via MMS on a 1-2 call sim card and is the cheapest way I found to send messages to Thailand for non e-mail receivers.

[Krub]

Even though the service was up and running again wthin 24 hours, I got the following e-mail message from AIS (well after the service re-started)

The AIS call center does not seem to be informed of its system status

Dear Mr. Jack

GSM Advance customer

Subject : E-mail2MMS

AIS Call Center 1175 is grateful for your email. It is our pleasure to serve and provide you the following information:

E-mail2MMS temporarily close plan will effect both GSM Advance and One-2-Call number. The re-launch of eService is not been scheduled yet. Once it is become available again, we will let you know via the public.

Any further information is welcome, please give us a call at AIS Call Centre 1175 or 02-271-9000 or email us at [email protected] 24 hours a day.

Anytime Anywhere Everyone

[lomatopo]

I am surprised that they continue to offer this service as they are not capturing any revenue. I was under the impression that they were closing this service, i.e. turning it off.

They do offer a browser-based aplet, http://www.toolbar.ais.co.th/ , but I am pretty sure you have to be a registered user and the charge (2 baht/SMS, 4 baht/MMS) comes out of your (the sender) balance and you can only send SMSes/MMSes to other One-2-Call/AIS customers.

[Krub]

I am surprised that they continue to offer this service as they are not capturing any revenue. I was under the impression that they were closing this service, i.e. turning it off.

They do offer a browser-based aplet, http://www.toolbar.ais.co.th/ , but I am pretty sure you have to be a registered user and the charge (2 baht/SMS, 4 baht/MMS) comes out of your (the sender) balance and you can only send SMSes/MMSes to other One-2-Call/AIS customers.

From a revenue point of view, I cannot see the difference if a MMS arrive in a AIS SIM card wether it originates from an e-mail or from another non AIS SIM card.

Surely the receiver AIS SIM card couldbe charged to receive MMS if that is really what they want

[lomatopo]

It looks like there are several other options:

1.) Register at www.mobilelife.co.th and then you can originate SMSes. Note: I successfully tested this to to One-2-Call and DTAC subscribers, charge to the sender is 1 baht per SMS, on-net/off-net, deducted from the pre-paid balance.

2.) Register for the AIS SMS/MMS Toolbar, which interestingly enough utilizes Telemessage. Note: still testing this one but it looks like the charge is 2 baht/SMS, 4 baht/MMS, after the original 30 day promotion period: unlimited free SMSes, 50 free MMSes. Under my current plan I pay 2 baht/SMS when originated from my handset.

Both are handy and cost-effective when one is away from Thailand. Thanks for the prompt to get me interested and registered as these services will make things a bit easier for me.

Edited August 26, 2007 by lomatopo

[lomatopo]

I registered for and downloaded/installed the AIS SMS/MMS toolbar for Internet Explorer (I chose not to install the Outlook/OE plug-ins as I already have them and subscribe to the Telemessage service.). It works well, SMSes delivered in ~ 5 seconds, no charge as part of the 30 day promotion.

If you had a list of phone numbers...maybe I should refrain from digressing.

Wow, you can hover over any picture, right mouse click and send that image as an MMS!

Edited August 26, 2007 by lomatopo

[Krub]

I registered for and downloaded/installed the AIS SMS/MMS toolbar for Internet Explorer (I chose not to install the Outlook/OE plug-ins as I already have them and subscribe to the Telemessage service.). It works well, SMSes delivered in ~ 5 seconds, no charge as part of the 30 day promotion.

If you had a list of phone numbers...maybe I should refrain from digressing.

Wow, you can hover over any picture, right mouse click and send that image as an MMS!

Hi can you be more specific asto where to download from ?

Thanks

[lomatopo]

Hi can you be more specific asto where to download from ?

Thanks

URL provided in post #8, and again here in two forms:

http://www.toolbar.ais.co.th/

AIS SMS MMS Toolbar

[Krub]

Hi can you be more specific asto where to download from ?

Thanks

URL provided in post #8, and again here in two forms:

http://www.toolbar.ais.co.th/

AIS SMS MMS Toolbar

Thanks

Now the system is working by simply sending an e-mail from any mailer to [email protected] for free to sender AND receiver

[lomatopo]

Hi can you be more specific asto where to download from ?

Thanks

URL provided in post #8, and again here in two forms:

http://www.toolbar.ais.co.th/

AIS SMS MMS Toolbar

Thanks

Now the system is working by simply sending an e-mail from any mailer to [email protected] for free to sender AND receiver

You're welcome. I wouldn't expect that service to remain free for much longer, and of course it requires that the receiving party register for the EMAIL2MMS program, which is no longer open for registration, so not much help to others here.

I am thankful for the two paid alternatives, and I think others here might find them useful as this topic comes up more than a few times a month here.

The dilemma, such as it is, for billing the receiving party for an in-bound SMS/MMS/voice call is that said communication may well be unsolicited (wrong number, spam, etc.) so the receiving party might resist the idea of having to pay for unsolicited communication(s).

My best guess is that receiving party will have to be billed for the EMAIL2MMS program were it to continue to be offered. Shifting the cost to the sender, via the mobilelife or toolbar options, is really the best approach for the service provider as it allows them to generate additional revenue, while still providing a service to customers at or below current costs.

Thanks for highlighting the service and prompting me to do more research. I had tried to register for the EMAIL2MMS program a few months ago but was informed it was closed, and then sort of forgot about the application. These other two options are much better for me as I can add new recipients without having them do anything other than give me their mobile phone number.