Fookhaht
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Jumped through all those hoops early-on, but thanks for trying to be helpful. Yeah, the optional vs required name fields had taken a shift. Following good advice on this forum about three years ago, I left all optional fields blank and my applications were accepted. Filling in optional feels seemed to get rejections regularly. However, last December, when I tried this, I had two applications rejected. When I personally went to my immigration office, and presented them with the data, they said “Oh no, you have to fill in your FULL name including your given name and middle name for this to work!” There must’ve been some change in the system’s requirements sometime in late 2021. BTW, I just received an approval this morning from yesterday’s marathon attempts. For what its worth, I had filled in all optional fields.
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After 1.5 hours of trying on the phone app, failed (tried maybe 12 times; long process, starting from zero each time) After 30-45 minutes of trying on the web app went through (after trying 15-20 times) I'm not impressed ???? Just one of many examples: The first step of entering your email/password/Captcha was super-buggy. Entered that data dozens of times, and finally it takes. How absolutely frustrating. I'm no newcomer. Have been reporting online for 3-4 years with wildly varying results. Last visit to immigration was told, "Website no longer work. Use phone app only." But it was the online site where I finally got through. Edit: Just went to check "status," and website stops accepting email/password again, although my computer enters it automatically every time (including the successful times). I check my passwords list--no change. I would throw this computer through a window, except it's a Mac (don't you dare rebut!).
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My car was t-boned from a guy backing out of a shopping center parking space. He was clearly at fault. He did not look. He had one of those huge SUV's and mine was a small Chevy compact. The significant damage and cameras from both cars corroborated the obvious placement of fault. My insurance agreed that the other guy was at fault, but decided to pay for damages to my car AND his. No claims were to be made against his insurance. Reason? The offender "was well-connected" to the local police chief. Those were the actual words of my insurance rep who came to survey the scene, see the cam footage, and talk to both parties. The at-fault party made not-so-veiled threats to my insurance rep about getting his police buddy involved, and that it would get ugly. The whole incident has really made me about 50% more cynical about living here. It's really hard to get justice in a land where "who you know" trumps the laws. Certainly no surprise, but it hits hard when you're the one personally caught in the middle.
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BACKGROUND: I've done 60+ 90-day reports over 20 years with few issues. Since the "great meltdown" of 3-4 months about a year or two ago (entire IMM website down), my 90-day online reports have gone flawlessly (except for one time when their "approved" came back 2 weeks after my hard deadline for reporting). CURRENT STRUGGLE Now, my most recent report of November 22 (within the 15-day window) remained "PENDING" for 10 days. Then, I received a "REJECTED" notice. First time ever. No notes in the "remarks" box; no explanation whatsoever. I went over my report with a fine-toothed comb. No mistakes. No abnormalities. Just rejected. Still within the 15-day window, I've now done a new report, triple-checking all the data entered. It's been "PENDING" for two days now. MY TAKE Something definitely abnormal is going on. I'll make the 100km round trip to Immigration next week to inquire in person, assuming my second online report will bomb as well. Just adding my input to the recent reports of online battles.