Javger

You do not get the point its not about get mugged off its about their preorder system.

But do we not get everywhere mugged off, even yourself??

By the way I can afford to spend that money on my wife as she work for me in my company, if you can't afford it then its up to you, at the end you leave the same everyone else. With 0.

Cheers

Hi there any one else preordered the New iPhone 13 Pro Max (512GB)

For my Wife's birthday, I ordered the iPhone and 3 accessories  shortly after midnight on 5th October. I received a couple of hours later the confirmation that the phone will be delivered between 8th and 12th. I wasn't able to book a pickup at both Apple Stores as the option was greyed out on Apples website.

During the 5th October I got an SMS that said good News your Order will get delivered early, by 6th October, which I was surprised.

The official release day was the 8th. and hoped it will be send by that date. But it didn't got delivered, what was delivered on the 6th was only 2 out of 3 accessories I ordered.

Went shopping on Sunday 10 and checked Apple iStudio, Banana and some other stores in the Mall at the most Shops the Phone I had preordered been available.

My first thought was Ohh, how come, I need to preorder when I'm able to get the phone right here?

However I felt a bit betrayed by Apple an there Preorder System, as it look like due their shortage they, may their strategy is sell as much Preorders, let these people wait and we can sell the phones which been delivered in the stores again, so we generate a bigger cash flow.

My experience with preorders from Samsung (2x Note 9 and Note 10) a very satisfied as they deliver at the release day and even for they preorder Samsung upgraded the size of memory.

Apple ....very disapointed

Anyhow I got the device on 12th but still my 3 accessory not yet arrived, which will be shipped according to Apple by 19th October.

What I not understand Apple say they are committed to be environment friendly and not input a Charger, so they can make the box the iPhone is in smaller and safe the environment. I get so far 1 big box for the iPhone  and 1 big box for the 2 accessories which been again in 2 smaller boxes. Not to mention the delivery service with their cars(delivery got sent from Singapore)

This how Apple call protect the environment, looks like they try here the same as mentioned above and for me not look at all to safe the environment, instead get more money out of their customers.

this my personal experience, and I believe a Company like Apple should do much better. 

Yesterday, in Bangkok Post was also and article about Apple

@ eisfeld  thanks for the info, this is exactly what I experience with some dealers. 

@ Kwasaki yes you absolutely right about the price here in Thailand.... is silly

Plan to get buy a BMW S2020 RR Hockenheim gray 

anyone knows a deal offer a good deal .

Same with my AIS Fiber 1Gps only get max 600mps with wifi or Ethernet.

Called more then 50 time their 1175 mumber and always they promised to call back, but only twice they did.

I done the speed test with different laptops and phones,  same result, speed 580-600 mps max.

Been for 20 Years with True (UBC) had also my issues but never something like this what i now expierience with AIS. 

Did cancled already my Son's Ais mobile, next will cancle my Mobile .

I told the at the Ais shop in Seacon Square already if they not able to rectify i will cancle the subscription as AIS not able to keep their advertised agreement.
The Manager tried to call fieber team and told me they call my. Suprisingly they did, but only to disconnect the call after i picked it up.
keep still calling to 1175 but same as of yesterday they told me to call at 4pm but nothing i did call them again and again till i get a representative on the line who told me they call back within 1 hour.................... STILL WAITING!

Now i regret to switch to from True to AIS as true offered me a good discount if i would stay with them. 
Seems i shoot my own leg. ????

Hope they still will rectify this matter, if more customer leaving they will realize how bad their customer service.

I see this seems very common at AIS.

This its fraud in my opinion anything leagaly can do about this (Yep I know this is Thailand ) but seriously ?

Ok my wife been yesterday at AIS and the lady remebered here straight away

So she ask the Lady at the counter why they still charge us even last month she told we not get charged anymore.

She looked a bit confused ,then told her maybe a mistake in the system she will cancle again and ..."IT not will happen Again "

So just see anyway they reimbursed us again .

So she told here if on the next invoice the download charges appear again we cancel our subscription.

So any one knows what charges will come up when i cancel it ?

I have applied in october for 1 year promotion . Or have i wait till this expire ?

Thx

Hi

I changed my plan to 3G 699baht unlimited last year in October.

As i recived the 1st Bill statment i noticed a VAS was charge of 80 baht, for music and Video clips download.I did not download at all something> But i got a new mobile phone (Sony Z1) .So i thought its this grap SMS (pretty Girl) all in thai which i always deleted as soon as they arrived and then later b;ocked it in my anti virus program.

As it was only 80baht i not really cared and almost forget about it till the 3 bill arrived and there been a chrage of 450 baht for this music and video clips download.

I checke dthe previous bill and there been asl a charge of 320 baht for the same.

I went to AIS in Fashion Island and showed them the incoices and ask them to explain me how this be passible.

The Lady at the counter checked and then she ask her supervisor about this issue ,after they had checked my settings of my phone they say i need to cancle the SMS Ad. at the AIS website ( I done this when I applied for this 3G Plan) .so I insist to show me when i apply or change the Ad SMS settinga on their website.

They seems a bit confused or what my wife thought they Play so and then they came and said they will cancel thia SMS ad. and reimbuse me with the next bill.

I thought good the problem solved till yesterday the next bill statment came and ther been a charge of 590 baht on it for the exactly same as the Bills before.

Any one have same experience and what did you do ??

I consider now after almost 12 years with AIS to change to True or DTAC.

Thax

Javger