Is the good general clueless? Or does he think we're clueless? Or did the reporter just cut and paste from old stories?
This is from 1 Dec 2022:
"Commander of the Immigration Bureau Pol. Maj. Gen. Choengron Rimphadee has said that officials only spend 45 seconds checking each arrival's passport information, visa status, biometric information, and blacklist status."
https://domesticflightsthailand.com/news/suvarnabhumi-airport-ready-to-process-150-passengers-each-minute
And this is from 5 Feb 2024:
"The inspection revealed that it normally takes about 45 seconds for a person to enter Suvarnabhumi Airport."
https://www.khaosodenglish.com/tourism/2024/02/05/pm-evaluates-the-suvarnabhumi-issues-with-his-own-eyes/
That's very interesting, because APPS has already been in use for the past nine years:
"AOT will start using Thailand APPS on 1 December 2015. Arrival passenger, transit-transfer passenger and departure passenger will be charged 35 THB."
https://dcs.aero/product/thailand-api/
If you don't believe that, look at any international ticket that you've bought since that date, and in the "taxes and surcharges" section you'll see that 35 baht fee under the code E7...