Phoned BOI this morning. Explained we had 1 month left on our Tourist Visas and needed an idea of what was going on. 30 minutes later received an email requesting additional information, a copy of the entry visa and entry stamp. Tried to attach documents on the website, but was unsuccessful. Called BOI again. Was told to try again in a few hours (which would be after they close) and if that doesn’t work send the documents via email and then call them.