Mavideol

sorry my mistake model is N22Q21 Acer Aspire Vero

I follow your instructions it didn't work then went to jaimaai instructions they didn't work either, then follow microsoft instructions ithey didn't work either, I appreciate very much what you and the other members did trying to help, I really do I give up and will go back to the store and ask the tech to undo whatever he did, it's a 2 hour drive each way but can't deal with it anymore, thanksk a million

tried that link but it appears Acer doesn't like to change the BIOS maybe have to drive 2 hours back to the store and have a go with the owner https://community.acer.com/en/discussion/652957/why-cant-i-change-boot-mode-from-uefi-to-legacy-on-my-aspire-5-a514-54g-51as yes as the kid would have a similar system to my current one and easy to help her if anything happen. First time buying Acer as all my systems are DELL and know how to navigate them, ACER appears to be more complex

I did and it said can not complete action as file was missing.... at theis time my last option is to try to change the BIOS from SATA to AHCI it that happens I will clone my old samsung into the new one and will have 2 same systems but so far couldn't access BIOS or able to change BIOS

done all of that ... final result is that it says I can't upgrade as I already have a copy of windows, thanks for all your help, it's dinner time for me, I give up and will format the disk and proceed with a clean installation, again thanks a lot after all I have done it just keeps coming back with same installation, check the photo

completed the task, copying the ei.cfg to the USB with the installation media and will cross my fingers

u r correct it was @JaiMaai and forgot to thank him, my bad

thanks, hope u had a good dinner and I didn't bothered too much... reading it thru and will let u know the outcome

am doing it now as (sorry) but forgot u gave that option, it's almost complete

The main problem is not being able to select the Win 10 Pro version, everytime I use the media creation tool it always sets the installation to win10 home single language, that's what I have been trying to explain, disk creation tool, download now update and/or upgrade it always defaults to the damn win10 home single language, that's why I got pissed and decided once and for all to format the drive and that may solve the problem

well noted and appreciated..... already had a bootable USB ready (just in case) when started to play with it

did as well to no success

did that before posting and it didn't work thus posted about it, ACER appears to be a messy BIOS

Ok sounds great and do appreciate the effort.... trying to access their BIOS to change from SATA to AHCI (Linux, Samsung quire that and my samsung drive can not update until I made that change) and can't do it, already started safe mode to be able to make changes and not possible.... I must be really bad or the brain not working anymore 555

account not blocked the upgrade is blocked and always defaults back to win 10 home single language

Acer Aspire Vero

the account is blocked on my kid outlook email address and it appears that's the main problem, every time I run update using different keys abd Win version it always defaults to the original digital key, I decide to remove/format the partion HD which is a Samsung SSD and create a clean HD, how do I do that that's my problem now as I gave up trying the different ways to activate upgrade. HELP formatting the SSD drive is welcomed

where is the video

typed every word and attention to space and dots

type as indicated and received error path not found

ok doing now.... as administrator correct

will do but current;y trying to transfer license from my other Samsung using their magician software

will try your first option using the link to download the ISO

have been trying different options without any success, the key I have didn't work, the key you provided didn't work , can't download the damn upgrade. The current Digital license on the Acer is a Win 10 Home Single Language installed from the store, the SSD internal HD is a Samsung 970 EVO 1 TB that is partioned, I don't like partitions (that's me no partitions) at this time I would like just delete reformat everything and start a clean install but how do I delete the partitions (Already back up everything) just want to format the 1 TB SSD

did u mean ACRONIS if yes their product is not free, they do have a free trial but I have the complete Backupper and Paragon