Thank you all for your comments,
yes I did book and pay for test and go
yes I did submit booking details including full test and go content to Thailand Pass including flight details, passport, vaccination and insurance.
it would appear that I jumped the gun. Hotel believed Agoda should tell me to contact them. Agoda stated they would contact me.
As they hadn’t received the same details that I submitted to test and go they rejected and I had to start again.
All fixed now, perhaps a useful lesson for someone .
Thanks again for your replies