RoiEtDale

I made it very clear to AIS as I will everyday when I call that if I have to drop AIS Playbox because of this then I’m also dropping both phone numbers we have with AIS and internet service. I told them I will discontinue all AIS services if this happens and that I will encourage other customers to do exactly the same. I also told them that they can forget about all of my AIS bills next month as well if they do this. I threatened to totally cut off AIS as in total boycott. 

14 minutes ago, MJKT2014 said:

I gave up with that years ago with True. Go for an IPTV service for a cheaper price and 1000's of channels. I have 8 different HBO channels (Signature, 2, East, Comedy, Zone etc etc) on my service at the moment and I never watch any of them, life's too short and prefer the Sky movies channels myself.

I probably will be looking into that for sure because I’m not switching back to True even if they do steal the contract back from AIS. 

2 minutes ago, Pib said:

I doubt HBO GO will come back as a standalone package.  I figure if that was going to happen they would have negotiated to keep it versus it being one of the channels/services being dropped. 

They’re trying to switch to a cheaper contract probably because they don’t understand enough about western culture to know the full extent of the mistake they are truly making here. I was trying to explain to that to a supervisor earlier at AIS and I think she understood me and it actually worried her because it’s true. I was trying to explain how it might be a cheaper contract but it’s gonna cost them most of their customers especially for cable. But it’s going to effect all their business because who wants phone service with a different company as their cable and internet in this country? 

1 minute ago, TallGuyJohninBKK said:

 

According to AIS's most recent annual report, 94% of their core revenues came from mobile services... Another 3% came from their fixed broadband services.  It looks like their digital services revenue is smaller than their fixed broadband segment. However, they are the largest mobile operator in Thailand with a 48% of revenues market share.  They're not going to live or die over HBO et. al. on Playbox.

 

 

 

 

 

And unless they continue to offer the only service that makes AIS what they are then people are going to get their phone and internet service from another company besides AIS as I already told them I’m going to do. People will not only drop play box people will drop ALL AIS services which like I said I already threatened to do. We have two iPhones, internet, and play box that’s 4 services I have through AIS and AIS will lose ALL 4 of my accounts if they take our service the way it is now.

And I assure you that I will not be the only one so this will put a huge dent in ALL of their business including phones. Because if I’m going to get my cable and internet service from one company I might as well get all 3 services including phone, internet, and cable. ????

14 minutes ago, Bangkok Barry said:

The service doesn't have a name. It's provided via an individual who, as I wrote, sets the box up. I had to do nothing except plug it in and turn it on.

So how do you arrange it? Sounds illegal the way you describe it but I’m not going to care about legal if we lose our channels. I’ll use whatever good black market service they offer. But we’re not losing our service one way or the other. 

I’d rather have the Coronavirus than lose my television channels I call it the Kung Flu virus. 

Well give it time AIS just put the information out yesterday or today even. I’ll be watching for the next month as more people become aware but I’ll be calling AIS everyday as I hope everyone else will do. Let them know it’s gonna take a huge bite out of their revenue!! 

I’m sure they’ll be more topics about AIS to after March 12th when it’s too late probably. 

31 minutes ago, tomazbodner said:

So you're that 1 monthly viewer of HBO that AIS has...

Lol, Apparently you have not been browsing topics man. 

4 minutes ago, TallGuyJohninBKK said:

 

I'm pretty sure AIS makes the vast majority of their revenue from prepaid and postpaid mobile services... And now lately, a growing but still smaller share from fiber internet services... I'm guessing, the PlayBox TV services aspect is pretty small in comparison.

 

AIS kind of has no choice but to care if they you know like making money and having employees. Just little things like that lol. 

2 minutes ago, TallGuyJohninBKK said:

 

I'm pretty sure AIS makes the vast majority of their revenue from prepaid and postpaid mobile services... And now lately, a growing but still smaller share from fiber internet services... I'm guessing, the PlayBox TV services aspect is pretty small in comparison.

 

It’s the only thing AIS has to separate them from any other company it’s literally their only marketing tool is AIS playbox with HBO and all sorts of western television channels all over the world in fact and not just American channels. Without it AIS might as well be DTAC ????. 

27 minutes ago, TallGuyJohninBKK said:

 

In all likelihood, AIS probably really doesn't care, and they certainly don't care about some complaining farangs among their customers. The Thais will get what they want on FB or YT, if they can't find something they want via AIS.

 

AIS isn’t big enough to survive this like True was and this is at least 50% of their business and literally their only marketing tool they have, and not only foreigners either. AIS has to care because this is most of their whole business right here!!! At the very minimum if this happens AIS will be lucky to complete with DTAC lol or any company. They will fall way behind at the minimum if they stay in business at all after this.

If this happens I give AIS maybe two more years in business if that because if any other company gets that contract AIS is done for sure. They aren’t big enough to survive lol True did, and True still hasn’t recovered from it yet and True is a giant company. 

Surely AIS must know that because this contract is what made AIS popular in the first place. Now they can actually compete with True but without this contract AIS can no longer compete with any company definitely not True. Before AIS got this contract they were just a tiny company now they are competing with True, so if they lose this contract for a cheaper one that no one wants to watch AIS will be shooting themselves in the foot and possibly be out of business eventually in the coming years. I’m sure their corporate people must understand that. Or maybe they don’t know enough about western culture to understand how big of a mistake they are truly making business wise. 

So AIS kind of has no choice but to care if they you know like making money and having employees. Just little things like that lol. 

So survey are other AIS customers like me going to call AIS everyday and complain so hopefully we can prevent this??? Please do only we can save our own good service with AIS, if they don’t understand how badly this will effect us their customers than it’s definitely happening. Who else is calling AIS? I just want to see how many people reading this might care because come next month people are going to care for sure when our channels disappear!! Let’s stick together customers and start calling AIS! 

31 minutes ago, Bangkok Barry said:

 

Another service, that lets me access UK, USA and dozens of other countries, news, sport, movies, entertainment, catch-up on most channels. I just had to pay for the box, which was programmed for me. Any problems which might occasionally crop up are dealt with promptly. He is so service-minded that he only charges for three months at a time, not annually, in case the service is shut down - as happened to some other providers in Thailand and elsewhere.

Are you talking about that Android Box or is it something different? I didn’t like the Android box. Or maybe I just needed someone to program it because it’s a bit complicated. 

2 minutes ago, kwak250 said:

I got to huge complaint then realised you probably haven't been here long.

 

Long enough to know why everyone switched to AIS from True in the first place back in 2017. And much longer than that. 

23 minutes ago, Bangkok Barry said:

 

Another service, that lets me access UK, USA and dozens of other countries, news, sport, movies, entertainment, catch-up on most channels. I just had to pay for the box, which was programmed for me. Any problems which might occasionally crop up are dealt with promptly. He is so service-minded that he only charges for three months at a time, not annually, in case the service is shut down - as happened to some other providers in Thailand and elsewhere.

What’s the name of the service or box you use? If it’s what I think it is I’ll have to get someone to program it because I think I had that before and it didn’t work. If it’s what I think it is. 

3 minutes ago, EricTh said:

I subscribe to AIS Fiber monthly but I have never received any HBO channels before?

 

Mind telling me how to activate it?

Go to or call AIS and just ask but complain as well because we’re about to lose it in a month!!! I don’t understand because that’s literally the only marketing tool AIS has!!!!! 

9 minutes ago, Logosone said:

I understand how it can be annoying to lose channels you had before. 

 

Now it is very easy to connect a tablet to smart tv. There are apps for US, UK, German, Spanish. Amazingly some have the pay channels like HBO, Sky movie channels. And they are free. I now use my tablet as a media centre. For fun I installed vietnamese, thai, mexican and other tv apps. I actually get more channels off the internet now, than I did with my satellite system.

 

If you do not have any joy with AIS you will be amazed what you can get for free online.

In fact that will be my alternative if AIS does this because I ain’t switching back to True after they tried to pull the same stuff on us back in 2017 if I recall. I will leave AIS if they do this but I will not go back to True. I’ll start figuring out internet television like you. But it would be great if all of us AIS customers could get together on this and let’s all fight for our television service. That means we all gotta call AIS and threaten to take our business elsewhere. I told them that included all my business such as both iPhones, cable and internet services 4 services I have with AIS all 4 accounts they lose if they take our channels. All of us AIS customers have to be prepared to give AIS that ultimatum now, if we don’t we’re losing all of our channels for sure unless we can all explain to AIS why this hurts their company and their customers! 

In the meantime I just hope AIS customers will pull together and try to put a stop to it. 

2 minutes ago, Logosone said:

I understand how it can be annoying to lose channels you had before. 

 

Now it is very easy to connect a tablet to smart tv. There are apps for US, UK, German, Spanish. Amazingly some have the pay channels like HBO, Sky movie channels. And they are free. I now use my tablet as a media centre. For fun I installed vietnamese, thai, mexican and other tv apps. I actually get more channels off the internet now, than I did with my satellite system.

 

If you do not have any joy with AIS you will be amazed what you can get for free online.

I might have to figure out how to use that kind of stuff soon probably with vpn as well. 

Alternative suggestions are great but the purpose of this topic is to warn other AIS customers and to get us all calling AIS ASAP to inquire and complain so they will hopefully not take away our channels. I want to spread awareness and make AIS aware of what a horrible idea this is not only for their customers but for themselves also. 

2 minutes ago, Logosone said:

I get HBO via a free app on my Samsung Tab S4. Let me know if you want details.

Sure alternative details would be great. But I don’t want to lose any channels there’s actually a few new TV show series I was really looking forward to watching on every channel they proposing cutting. Including every news channel except CNN. The service we have now is great I don’t want to lose any of it. 

1 minute ago, Bangkok Barry said:

I pay the same as the OP for hundreds of channels via IPTV. It's a brilliant service and I've recommended it to several ThaiVisa members, but not one has taken it up. Paying 600 a month for every channel you could ever want I guess is too much money for them to part with.

Are you taking about AIS or another service IPTV? 

There’s a message on AIS right now that all of us can see. All of AIS customers must call AIS at 1175 and complain or else we will lose a great service in one month from now! Effective March 12th no more HBO or any other good channels. Please let’s all call AIS customer service and voice our feedback! 

I just got off the phone with an AIS supervisor and I submitted a huge complaint and I asked them to have their marketing department call me back. If they don’t call I will be calling everyday for sure. I think if their marketing department understood more about western culture they would know what a huge mistake they are truly making. I suspect they think a new contract will save them money which it might at first but within a year they will lose at least 50% of their business. True still has not recovered so I suspect maybe True wants their contract back I don’t know. True was a big enough company to survive it though I’m not sure AIS is big enough to survive in the business world if they lose this contract. At the very minimum losing this contract would put DTAC ahead of AIS this will at least put AIS way behind and it could lead to layoffs as well because AIS is no where near as big as True Visions.

I don’t think their corporate executives and their marketers are aware or have any idea of the seriousness of the mistake they’re about to make simply because they probably don't know enough about western culture to understand that the difference in the television programming is like night and day, it’s like switching to brand X or non alcoholic beer no one wants it I was just trying to explain that to an AIS supervisor for an hour. They’re shooting themselves in the foot! And if anyone else gets the HBO contract like True again it’s over for AIS. As I was explaining that to the AIS supervisor I could tell by her tone of voice that she was understanding I am probably right as I was explaining it to her. I told her this could really hurt AIS and your employees as well not only the customers. And I could just hear the fear in her voice because I was explaining to her how no one wants their alternative channels and they will lose business especially if another company gets that contract AIS is hosed. 

So AIS customers let’s work together here and fight for our great cable service. I am asking all AIS customers to call AIS customer service every day like I’m going to do every day and inquire about it and complain about losing our service. I told them they would lose my business for sure if we lose our channels and all my business including phone and internet services also. I encourage all other AIS customers to do the same and just maybe we’ll get lucky and be able to keep our television service as is. I mean come on I can’t miss the last season of Homeland throw me a bone here let’s all work together and call AIS to complain!