It was pointless complaining to either the agent or the local condo management. They either just delayed, evaded the truth or just told lies.
During tank cleaning it appears that pumps were damaged, hence the two day fix. It was the cleaning ladies that actually told us that via my thai partner.
The actual project management was appalling with no fall back planned in case of error. No thought was given to the customer impact.
My feeling is that I would hate to have bought a place here even though I have rented for a year.