My wife needs proof that she paid for something a few years ago, so she went to kasikorn bank to request a bank statement from that specific period.
The account had been closed a year ago but that shouldn't matter.
Clerk: "No hab!"
Supervisor: "mai mee!"
Manager: "sent to vault, buried very deep, cannot get".
Banks are legally obligated to keep all financial records for 10 years, at least in my country! I suppose it's the same in Thailand.
What can we do? Get a lawyer involved?
This is exactly one of the reasons why we left Thailand, the incompetence, the laziness and bureaucracy when it comes to dealings like this. So frustrating.