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wineman

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Posts posted by wineman

  1. Thanks Bangkokrick, will give that a go.

    This was posted on their Facebook site today. Maybe you could try contacting them this way.

    Dear all members if there is a problem in any payment experiences or suggestions, feedback, etc, please send name, address, or phone number and details to [email protected], which is the channel customer care team to coordinate. Manage to serve members in addition to the call center.

  2. My experience with CTH so far has convinced me that its management gave little thought to the logistics of efficiently running a cable/satellite television company .

    Although it advertises a program guide that can be called up "live", it is practically empty. Of the few that are shown in the "guide", there is usually no.information.

    It advertises channels that it does not have, History for one.

    The other day I called 1619 on my mobile to talk about a problem with channel 202 (CI). I was told to dial 9 for English, which I did immediately. What did I get? A robot voice talking in Thai!!!!! I eventually got to speak to someone, but her English was non-existant! I passed my mobile to my Thai wife, however, she soon gave up because she couldn't get the woman to understand what the problem was (and that in Thai!). Problem solved? Of course not.

    Programs frequently break up, especially late evening. For me the main culprits are channel 36 (Fox Action Movies HD) and 202 (CI), but I'd bet there are many others. I also want to tell Service (ha! ha!) that the sound on channel 36 is very faint, but I've given up on that.

    On CTH's cite there is a "Contact Us" button. Click on that to send an email. Doesn't work, all you will get is an error message. Tried at least a dozen times.

    My wife managed to actually speak to someone this morning. She told her what I wanted to talk about. The woman said she would speak to someone and call us back immediately. Needless to say, she has not.That was 60 minutes ago. During their earlier conversation my wife was told that CTH does not have an email address. Also, that CTH does not have enough English speakers. I'm not surprised, there must be many, many subscribers trying to get help/complain.

    So, if you're thinking of using CTH, but are not bothered about being able to watch EPL football, it may be better to stay with your present supplier.

  3. Thanks stoneyboy. Reception came back of it's own accord, but now some of the channels have gone (for instance, CI was # 202. . Fox News was # 266. Fox Crime was #41 now jumps to#131).

    All I'm getting is a message on my screen that says "The program is not broadcasting".
    No help from CTH. Any suggestions anyone?


    Go into settings and do an auto search.

    Can't guarantee but it's worth a try.
  4. Our elderly next door neighbour, a Thai female keeps upsetting my long-time (5 years) live-in Thai girlfriend by telling her to f*** off you bad bar lady. What legally can be done about this? In the UK I could sue her for slander at least, but here ??????? Bit tricky this because she's a relative of an immigration official.

    • Like 1
  5. Oh gosh, what have I done!

    I had CTH installed a couple of weeks ago, primarily to be able to watch EPL when the season starts. However, because matches occur mainly on a weekend I want to be able to watch other programs during the rest of the week of course.

    My experience with CTH is such, that I'm seriously concerned about its ability to give a good service.

    It professes to have a TV program guide. Actually it does have it, but although it lists all the many channels, not one of them show any information about what's on and when. Viewers have to have a stab at a channel and hope whatever's showing is of interest, and has just started. As I'm typing this, I have the TV guide on, it's showing "No information" on every single channel. This is so annoying to say the least. I have not yet seen a program from start to finish. Is this what's going to happen on the EPL channels I wonder?

    Or is it just my installation? Time will tell I suppose.

    A few nights ago I stumbled onto something to watch. After a few minutes there was then four minutes of adverts, then six minutes of the program, then four minutes of adverts, then six minutes of the program, and so on and on. Is this what's going to happen on the EPL channels I wonder?

  6. Odered CTH satellite system on Wednesday 24th July. It was installed this morning. Shop is in Nern Plub Wan about opposite Esso. You can't miss the shop, there's a variety of satellite dishes outside. I have no connection with the shop whatsoever.

    Working fine, now all I've got to do is get the hang of the remote (lol), and wait for the EPL to start.

    • Like 1
  7. Try explaining that to the shop assistant.

    You can use the dulux weathershield but first make sure that you treat the affected area with oil based paint preferably an oil based sealer binder but if this is not available oil based underfoot will do the job.

  8. Had a look. It's all Greek to me.

    True have offered a 100 baht reduction in price or access to extra channels - I'm told the EPL coverage will be available on GMM boxes as part of an 800 baht package.

    I'm also hearing news of a 7,000 baht IPTV box that only needs 500Mbits to clearly stream HD channels and there will be free movies on demand as well as EPL coverage. A friend will be trying it later this week so I'll update then.

    This may be what he's talking about http://jsat.tv/gallery/index.php/JSAT-Pi

  9. I have today received a letter from True TV which says it will broadcast EPL until this May 2013.(presumably it means end of May). So I'll be cancelling my subscription today and moving over to TMN. I know they don't have the EPL, but I'll be saving over 1,000 Bt a month.

    I understand that Cable Thai Holding won the EPL rights over True TV, and GMM, it will be interesting to see what they have in store for us.

    Would be interesting to hear what other people are going to do.

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