AA Insurance

Good morning. Could you send us a direct message with your information included please? AA World has phone and WhatsApp numbers published on their site, but nonetheless we can contact AA World for you and ask them to make contact with you immediately if that helps. Many thanks!

Hello! We'd like to offer to help you with this situation if we can - we know we're not you're broker, but that doesn't mean we can't talk with you and see if there's any way we can assist nonetheless. Would you mind dropping us a private message with details of your insurance policy on it, so we can see how to take any next steps needed for you? Thanks, and we do hope to hear from you. The AA Team.

Good morning! Firstly, it does sound as if a good in patient plan that covers hospitals of your choice in Thailand may be suitable for your circumstances, although, bear in mind if something does happen (and, as living beings, the longer time goes on the chance transitions from "if" to "when"), bills can rocket very quickly - we see this over and over again and the pricing is driven by the hospitals and the prevailing situation, not the patient. You mentioned you could go to a good public hospital, and that may be suitable from a treatment perspective, however one of the issues you may face is communication. Many people come to us for help because they need to access the private network in part for that peace of mind of knowing speed of treatment is available, but also because the private hospitals cater for the global community meaning language is rarely a barrier. If you did want to speak to someone privately about this, and even if you only want an opinion on how suitable your UK domiciled plan is for Thailand, please feel free to drop us a line - we'd love to help with information if needed. Please go ahead and schedule a call with one of our team if that meets your needs. Thank you, and have a great day ahead! The AA Team

Good morning! This is a lovely message to read, thank you very much, and we will be sure to pass this feedback to K Cake's line management and to herself too. If you're ever passing any of our offices please do drop in and see us any time - even if it's just for a coffee and a chat in the aircon! Have a great week ahead. The AA Team.

At AA Thailand we work exclusively with Thai insurers. Very sorry to hear of your experience with another broker. If you'd like to see options of Thai regulated insurers, please let us know, we'd be more than happy to show you everything - and you are also more than welcome to come to any of our offices and view everything in person too. The AA Team

Hi again Bagwain, We have sent the PM too and yes we are pleased to say Peter is still a part of the team! Thanks, The AA Team

Hi Bagwain, This must be really frustrating especially as you're overseas. Can we assist at all? We work with all Thai insurers so might be able to gain some insights for you. We'll send you a private message too so you can reply there or here. Really hope we can help you with this. AA Team

Hi Rimmer, Really appreciate you sharing that and I have to say, as a long-time Red Dwarf fan, seeing your profile name and picture gave me a big nostalgic grin. So glad to hear the team at our Pattaya branch looked after you and made the process clear and simple. That’s exactly the experience we want people to have : helpful, hassle-free, and with no confusion over the options. I will ensure the team are aware of your kind comments. Enjoy the new Toyota and congratulations on the purchase, and if you ever need anything else, you know where we are. Thank you once again, The AA Team

Thank you, we received your private message and have replied there. We will be delighted to assist you.

Yes, it is likely possible, but we'd have to finalise and confirm this once we know more about you and are sure that what we're recommending is right for the three of you. We are not the sort of company that wants to sell you something and move on - if we suggest a plan to you it is because we understand what you are looking for, what your circumstances are, and what our professional advice and experience leads us to recommend. Please get in touch - our advice is free and if you don't like what we propose you're under no obligation whatsoever.

Thank you for the question. Yes absolutely, there are a huge range of options available - we can filter down to your specific requirements and ensure you only pay for what you actually need. Would you mind filling out the form found here so we can meet and help you out : Schedule a Call

Hi TopT, Thanks for your comment, much appreciated. It’s always good to clarify these points for the benefit of the wider community. If you’d ever like to chat offline or grab a coffee with one of our Directors at one of our branches, I’m sure we could arrange that and I know they’d be more than happy to host you and discuss these topics further. To clarify: AA Insurance Brokers in Thailand is fully licensed and works with a wide range of Thai-based insurers. Our parent company, Alliance Group, operates internationally and works with insurers around the world. In fact, in 2024 alone, 89 insurers globally received new business from Alliance Group. There is no connection between AA Thailand and Regency. The only connections brokers have with any insurers, whether through AA Thailand or AA World, are purely professional: broker > insurer relationships. This ensures loyalty remains with a brokers' clients, not insurers, particularly when it comes to supporting clients in the event of a dispute and that fundamentally is a brokers' core role : what is in your best interests, not theirs or the insurers'. If you’d like to learn more about our group’s international operations, feel free to visit here: https://www.welcometoalliance.com/social-responsibility/news/alliance-group-expands-global-footprint Or drop us a line directly anytime via www.aainsure.net, we’re always happy to hear from you. Thanks again for raising this. It’s always good to clear up any confusion, and we’re happy to answer questions openly.

Hi Martin, Thank you ever so much for the question, it's a good one! The Bail Bond (BB) limit on a Thai insurance policy is not strictly determined by claims history, NCB, or driving record. Instead, insurers apply their own actuarial modelling, which often factor in the type of vehicle, perceived likelihood of an incident requiring bail, and their specific overall portfolio performance across similar risks. Motorbikes often attract higher scrutiny from police and carry a higher perceived risk of serious incidents (accidents involving injury, fatality, or alcohol, for example). This is regardless of your personal history. Therefore, insurers often apply a higher BB limit automatically to motorbikes rather than cars, due to portfolio experience and that can evolve and change over time and any prevailing legal or regulatory notes on this can also have a bearing. I hope this helps, but what we'll do as well, as you mentioned MSIG, is reach out to them (we won't disclose your name/ID to them) to get their written response to this too. We are one of their larger brokers so I am sure they will help us out with their specific insights.

Hello! Peter is indeed still with us and is a key part of the team. His original vision of providing great advice with a customer-centric focus is one that continues even today and has been passed down through the generations. Thank you for your kind message, I will ensure Peter sees this.

We’re delighted to introduce ourselves to the Asean Now community as an expert insurance information service here to help you. We’re not here to hard-sell. We’re here to answer your questions - whether or not you’re a client of ours. Our advice will always be free, impartial, and focused on what’s genuinely in your best interests. AA Insurance Brokers has been supporting the expat and local community in Thailand for over 20 years. While our core business is helping individuals and businesses with their insurance needs, our role here is not to sell - it’s to serve. Our goals are simple: 1. Help people navigate the often confusing world of insurance in Thailand 2. Share knowledge openly to benefit the wider community 3. Clarify misunderstandings about policies, processes, and providers 4. Foster constructive discussion, free from scare tactics or misinformation If you’re unsure about an insurance term, wondering how a claim works, or just want to verify something you’ve heard - feel free to post. We’ll do our best to help. Thanks to Asean Now for entrusting us with this responsibility. We look forward to contributing positively to this great community and hope the information we share helps you all. AA Insurance Brokers | www.aainsure.net Trusted. Established. Independent.