tommygato

I forgot to mention that you can always dispute CC charges with your CC company and get your money back in case when the merchant did not provide you services: cancelled flight, no-show in hotel, etc., especially in covid test positive

Well Scott, in my previous posts I specifically mentioned PSAS-support reply " the credit cart MUST be 3DS ( or 3D-Secure). This is a system PSAS unfortunately selected for payments. I am paying with my US credit card world-wide for everything including Thailand except PSAS. Note: The receiver of PSAS Covid test payments is "SCB-PHUKET CITY DEVELOPMENT CO.,LTD" is using Siam Commercial Bank. I asked my friends to use SCB for payment and that was a breeze. I suggest paying with 3DS ( or 3D-Secure) credit cart, it may work from any country. Good luck.

When you book direct from hotel you will see disclosure "cancellation free 1 day before check-in", in my case it was 3 days which is OK for me.

Actually you CAN rely on the agent when you have ALL papers on hand. I couldn't complete payment for covid tests via PSAS system but I decided to register for Thailand Pass anyway. I uploaded all docs except one PSAS payment. I uploaded a letter explaining that PSAS system is broken and attached screenshots with failed payment processing. This way my application was registered and I got email with confirmation number. The application status was "under review" for a few days and I did not get any reply. Next, I contacted my relatives in Phuket and asked them to pay for me using PSAS system. I gave them my PSAS login and password and asked to put my email address on the billing payment page. They did pay and I immediately got email from PSAS with receipt. My departure date is approaching fast, so I contacted the agent at aq.in.th and provided my TPass confirmation number, uploaded all docs and paid 3,000 baht using PayPal. The whole process took 30 minutes. 90 minutes later I got email from Thailand Pass with approval and QR code. Wow!

You have to pay hotel directly in order to get SHABA certificate, but make sure the hotel is SHA+ approved. I used Agoda to book, then I contacted hotel to get certificate and they told me they can't give it to me as they did not receive the money from Agoda yet, they advised to cancel Agoda and book directly. Once I did that I got the certificate.

And don't rely on 'agent'. I had a chat with such agent today on their facebook aq.in.th and asked to provide their PASS service and handle PCR tests payment on my behalf. They refused to do it. They need ALL documents in good standing to start PASS process. The PSAS payment system accepts only credit card with 3D-Secure feature and my US cards do not have it yet. Well, lesson learned. Stay home during pandemic.

I had a chat with the agent today on their facebook aq.in.th and asked to do their PASS service and handle PCR tests payment on my behalf. They refused to do it. They need ALL documents to start PASS process. The PSAS payment system accepts only credit card with 3D-Secure feature and my US cards do not have it. I am going to ask my relative in Thailand to try paying for me and if that won't work I am going to cancel tickets/hotel and say good bye Thailand...

Same here, my hotel pointed me to psas web site although I told them it is broken and asked hotel to process my payment for tests or advise of any agent but they replied to me that I should try psas web again as they 'fixed' it (not true). Then I decided to register for PASS. I filled all the fields and attached all documents, funny they accept some docs in pdf but others as png or jpeg extensions, so more trouble for me to convert files to accepted format. The last page was to report PCR tests and submit receipt which I don't have. I made screenshots of scheduled appointments and failed payment processing, and finally wrote a letter to embassy explaining all the problems with psas and asking for cash payment option on arrival, then submitted all 3 files. I got successful registration and received email with control code. The PASS system may reject my request for sure but at list I reported a problem and I will use AQ.IN.TH as the last resort.

I tried Visa and MC a few times without success. Then I contacted support at [email protected] and after going back and forth with them got this message: Can your card issuer accept the 3DS system (One time password to payment ) ? Because now this merchant accept only the 3DS system. Please contact your card issuer to check or change to be another card that can accept the 3DS system. Isn't that amazing?

I have similar problem with payment processing on psas right now. I was using the same system in late October 2021 and paid for 2 tests. As for PASS system which replaced COE website, it doesn't allow you to save info and files you uploaded and if you don't have ALL required documents upfront then you have to start all over again. So, right now without psas payments I have no chance to apply for the PASS. I still have 10 days before my flight hoping for a miracle.