Boy, what a mess. SS no longer honors Magic Jack calls except tagged after hours, so you can't talk to someone. The Operations number works (if you have VPN), but they aren't taking calls tonight. There's a way to bypass the country block with Google Voice, but I let mine lapse, hardly used it. So, you have to use paid cell bahts or a Magic Jack Google Voice trick, not sure I even remember how to do that. My first try with cell tonight used 100 bahts or so, then the call was dropped... Doesn't look like a personal call will go through tonight, but will fill out the form and type the remarks in red about not getting mail, not having eight forms already mailed tallied, and well, could be no benefits come February. I don't see the point of using EMS or such because there's almost zero chance it won't get delivered, the problem clearly is the backlog. For the guy who said they don't always honor them without barcodes, I've never had that problem Make SURE you add your SS number in the field at right or they won't know who you are. Also put in the COC for Thailand, 929. Meanwhile, I've been paying 12call now for about fifteen minutes waiting for a rep. Will probably get dropped again. YEP! I started with about 250 baht, ran out of bahts a few minutes ago after about a half hour. Tried changing VPN servers, no go. Screwed.