Bangkok Bank inactive fixed account notification

[sante]

I just got a letter from Bangkok Bank saying my account has been inactive for a year. It's my fixed account with funds for my retirement extension. I've had the same account for 8 years and have never received this type of notice previously. I don't touch the money but leave it in that fixed account.

 

As soon as I got the notice I tried to transfer funds from my other non-fixed account to the fixed account but kept getting this error message "Sorry, the deposit amount entered differs from the amount specified when you opened this account. Please re-enter the deposit amount. (-60)"

 

Does anyone know what that means? Guess if I can't figure it out, I'll call the bank tomorrow.....

[allane]

This is a guess.  Perhaps there is a minimum required deposit, and you were attempting to transfer a sum smaller than that amount. I have fixed deposits at another bank with a required minimum amount of B 1000.00 for deposits and withdrawals,

[ianguygil]

Send me a message please.  I will connect with you via my Bank email then I can get someone to help you

 

No need go to the branch now. Stay home and safe