PattayaParent Posted January 18, 2010 Share Posted January 18, 2010 (edited) This 'software' has installed itself on my computer and is flashing up infection warning messages every few minutes trying to get me to run it or update the virus database. Anyone know about this software? Is it a genuine, useful programme? To me it seems to be just a virus and as I didn't choose to use it I want to lose it, however it doesn't appear in the installed software list, uninstaller won't run to uninstall it and when I go to the containing folder to physically delet it then it won't allow that either. I'm running my genuine virus checker at the moment and then play to boot in Safe Mode and restore the sytem to a previous restore point. Any other suggestions if that fails? THANKS Edit: It also seems to have done something to Adobe Acrobat as when I try to open a .pdf file I get an error message that the file is infected and I should run my anti-virus software, which doesn't find a problem with the files (the genuine one that is) Edited January 18, 2010 by PattayaParent Link to comment Share on other sites More sharing options...
powderpuff Posted January 18, 2010 Share Posted January 18, 2010 What anti-virus software are you running? If it were worth a crap it would not have allowed this malware to install itself. Assuming you have Norton or McAfee or some legit anti-virus - just do a restore, doesn't need to be in safe mode. Consider running an online virus check from one of the 2 above mentioned anti-virus companies. Consider running an anti spyware (free) program. Link to comment Share on other sites More sharing options...
PattayaParent Posted January 18, 2010 Author Share Posted January 18, 2010 Usinf ESET NOD32. It's a company machine so they get to say what goes on it but I agree, if it was any good it wouldn't have allowed it to intall itself. Link to comment Share on other sites More sharing options...
powderpuff Posted January 18, 2010 Share Posted January 18, 2010 A quick check at cnet.com finds malwarebytes Link to comment Share on other sites More sharing options...
garyh Posted January 18, 2010 Share Posted January 18, 2010 That has been going around a friend had the same, keeps wanting you to pay up to remove threats. The real threat is the bogus antivirus software. Link to comment Share on other sites More sharing options...
PattayaParent Posted January 18, 2010 Author Share Posted January 18, 2010 ^How did your friend get rid of it? It won't allow me to restore to a previous restore point in safe mode, and won't allow me to edit the registy, or to use the command prompt. Any more suggestions plese? Link to comment Share on other sites More sharing options...
thaimite Posted January 18, 2010 Share Posted January 18, 2010 A quick check at cnet.com finds malwarebytes After reading several good reviews of Malware Bytes on various forums, I installed it and it was able to find a few nasties that had slipped past my AVG software. . I would recommend downloading and running the free version from the above link. Link to comment Share on other sites More sharing options...
PattayaParent Posted January 18, 2010 Author Share Posted January 18, 2010 ^doing that at the moment Thaimite. Thanks Powderpuff. When I boot up the machine I get a warning message that worm.win32.netsky is on it. Don't know if that's a false message from IS2010 or a genuine one from Eset though. Link to comment Share on other sites More sharing options...
thaimite Posted January 18, 2010 Share Posted January 18, 2010 Here is another product that got great reviews from the community and has also helped me when no other one could http://www.sunbeltsoftware.com/home-home-office/vipre/ Link to comment Share on other sites More sharing options...
PattayaParent Posted January 18, 2010 Author Share Posted January 18, 2010 (edited) What anti-virus software are you running?If it were worth a crap it would not have allowed this malware to install itself. Assuming you have Norton or McAfee or some legit anti-virus - just do a restore, doesn't need to be in safe mode. Consider running an online virus check from one of the 2 above mentioned anti-virus companies. Consider running an anti spyware (free) program. I can't find an online checker on either of their websites. Edit: Just found the McAfee one and will run it when Malwarebytes has finished. Malwarebytes has been running for 45 minutes now and has found 25 infected objects but I still have pop up problems with IS2010. Edited January 18, 2010 by PattayaParent Link to comment Share on other sites More sharing options...
PattayaParent Posted January 18, 2010 Author Share Posted January 18, 2010 A quick check at cnet.com finds malwarebytes That did the trick. Thanks powderpuff. Link to comment Share on other sites More sharing options...
Forethat Posted January 26, 2010 Share Posted January 26, 2010 A quick check at cnet.com finds malwarebytes That did the trick. Thanks powderpuff. Well if you couldn't be bothered finding out the information for yourself you really shouldn't be whinging... Ever heard that before? My advice is...nah, you won't be listening to any advice, would you? Link to comment Share on other sites More sharing options...
welo Posted January 26, 2010 Share Posted January 26, 2010 Well if you couldn't be bothered finding out the information for yourself you really shouldn't be whinging...Ever heard that before? My advice is...nah, you won't be listening to any advice, would you? Slow down, man! Obviously he DID listen to advise given here... Did you have a rough night? welo Link to comment Share on other sites More sharing options...
Jiu-Jitsu Posted September 19, 2010 Share Posted September 19, 2010 Hmmmm....resurrecting a seven month old thread in order to advertise... Link to comment Share on other sites More sharing options...
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