mortenaa Posted November 10, 2016 Share Posted November 10, 2016 (edited) 4 hours ago, questionsreplies said: can we contact bmw germany in case of problem ? anybody tried it ? BMW has a head office in Bangkok, with several Europeans in manager positions. Its possible to contact the after sales manager. In every country BMW and other brands has a network of dealers. If you are not happy with your current one, just change. I don't see the problem. Sometimes Thai companies are struggling to deal with foreigners. My dealer has an American owner, and they always take my inquiries very seriously. Edited November 10, 2016 by mortenaa Link to comment Share on other sites More sharing options...
bberrythailand Posted July 31, 2017 Share Posted July 31, 2017 How did the story ended ? Link to comment Share on other sites More sharing options...
bberrythailand Posted July 31, 2017 Share Posted July 31, 2017 On 11/10/2016 at 5:59 PM, mortenaa said: BMW has a head office in Bangkok, with several Europeans in manager positions. Its possible to contact the after sales manager. In every country BMW and other brands has a network of dealers. If you are not happy with your current one, just change. I don't see the problem. Sometimes Thai companies are struggling to deal with foreigners. My dealer has an American owner, and they always take my inquiries very seriously. Your dealer is at Chonburi ? Link to comment Share on other sites More sharing options...
mortenaa Posted August 2, 2017 Share Posted August 2, 2017 On 7/31/2017 at 0:50 PM, bberrythailand said: Your dealer is at Chonburi ? Yup Link to comment Share on other sites More sharing options...
fullcave Posted August 9, 2017 Share Posted August 9, 2017 On 10/5/2016 at 3:32 PM, mortenaa said: You can't blame it on BSI. BSI is a service agreement, that ensures that your car is properly serviced within the first 5 years. You can blame your dealer - which is a stand alone company. If they deliver bad service, find another one. There is quite a few in Bangkok and surrounding provinces... http://www.bmw.co.th/en/fastlane/dealer-locator.html#/TH/en/BMW_BMWM And so many to choose from... Link to comment Share on other sites More sharing options...
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