Maybole Posted December 19, 2016 Share Posted December 19, 2016 Some two weeks ago I had difficulty accessing internet banking. An expert at the bank helpline led me through a series of attempts and discovered that I had blocked pop-ups on both my antivirus programme and my brouser. Removing pop-up blocker on the antivirus solved the problem. However, along the way I had to disable and enable various programmes trying to find the problem. I have managed to disable the computer service which remembers my login for ThaiVisa and several other preferred sites and also the preferred configuration for some others. I now have to log in every time and select the wanted configuration. I cannot find how to enable these services. There may be more than one programme disabled. I am using Windows 7 Home Premium and up to date Firefox. I also have Avast free antivirus and Spybot installed. Request help from experts. Link to comment Share on other sites More sharing options...
johng Posted December 19, 2016 Share Posted December 19, 2016 your problem is most likely due to a Firefox setting by default it asks if you want to save the login details each time you visit a site needing login and password.try clearing cookies and revisit your site login and see if Firefox asks to remember. Link to comment Share on other sites More sharing options...
JB300 Posted December 19, 2016 Share Posted December 19, 2016 Probably disabled cookies, check this out http://www.thewindowsclub.com/disable-enable-cookies-internet-explorer Link to comment Share on other sites More sharing options...
onthesoi Posted December 19, 2016 Share Posted December 19, 2016 (edited) I am using Windows 7 Home Premium and up to date Firefox. https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved Edited December 19, 2016 by onthesoi Link to comment Share on other sites More sharing options...
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