Maybole Posted March 5, 2017 Share Posted March 5, 2017 Skype is pinned to my startup menu but will not start even when I click on the icon or the program name itself and select open. I get the following message popping up. "The program can't start because api-ms-win-crt-runtime-l1-o-dll is missing from your computer. Try reinstalling the program to fix the problem." I am not sure what it means but reinstalliing Skype did not work. I am using Windows 7 on an Acer laptop. Can any expert enlighten me? Link to comment Share on other sites More sharing options...
Rc2702 Posted March 5, 2017 Share Posted March 5, 2017 https://community.skype.com/t5/Windows-desktop-client/api-ms-win-crt-runtime-l1-1-0-dll-error-when-updating-to-Skype-7/td-p/4611539 Looks like that link may solve your issue and provide the required missing pieces. Link to comment Share on other sites More sharing options...
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