He disclosed that, during the peak of the pandemic, a number of insurance companies rushed to pay compensation to their clients, in order to ease their financial burdens, and examination of the documents filed for compensation was, therefore, more cursory than usual.
I read this initially as to ease the insurance companies' financial burdens but now realise it mean the Insured Persons.
This is odd, considering the type of insurance, which didn't pay out based on expenses incurred but a fixed amount to anyone who had proof of developing covid-19.
And, having worked in insurance most of my life, I don't know any insurers who have ever rushed to pay claims without doing a proper assessment.....up until now!!