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NotEinstein

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Posts posted by NotEinstein

  1. 2 minutes ago, BritManToo said:

    I was contacted last year by a former pension company I had transferred out of many years back.

     

    Essentially the letter said they owe me 4000 pounds that they had underpaid when I made the transfer.

     

    I didn't question them, just gave my bank account, and a few days later had free money.

    That would be nice, but surely she could have just told me that.......

  2. 2 minutes ago, BritManToo said:

     

    They are required to do an identity check on you, this is generally done by a credit check on your UK bank, or UK address.

     

    Without this check they won't pay out, and they have no way to do this check with someone who has neither.

     

    But they asked for my Thai bank details, they now knowing 'where I live'......

    And I no longer have a policy with them.....

  3. In May I received a letter from Pru, part of M&G plc, requesting me to fill out a 'confirmation of details' form, which I duly did. I assume they got my address from HMRC via my NI number.

     

    Yesterday I received another letter requesting me to send a recent bank statement so that they can "proceed further". As with HMRC, I ended up phoning them 3 times, each time being on hold for 15 minutes and then speaking to someone that, while being very courteous and helpful, couldn't get access to my details - the last one arranging a call-back, which happened this afternoon.

     

    Once clearing identification, I asked why they wanted my bank details (the policies I had with them were transferred 10 years ago). I then asked for a transfer balance, I was put on hold, then not given a value, she was very evasive, and then could no longer hear me, although I could hear her.

     

    Are they now so incompetent that they may be paying out on old policies?

  4. 3 hours ago, KhunLA said:

    Actually not complicated at all, if mechanically inclined.  A few members installed, maintain (very little), and upgrade their own systems.  YT will talk you through installing.  Doesn't seem difficult at all.

    I didn't say it was difficult - my point was that there is the risk of single point of failure that would be down to you to fix - crossy has had issues for example. With luck maybe you will not encounter any problems, but we all know about the business models of organisations manufacturing such products - cut corners as much as possible to maximize profit. The days of companies being run with technical professionalism being prime is long gone - think Boeing.......

    • Like 2
  5. 6 minutes ago, RobU said:

    It's Liverpool Lou up to his old tricks. He waits until someone makes a statement then makes derisory comments. He never posts an opinion or statement other than to insult other people

    Yeah, that seems to be the default for many posters on AN - attack any comment for grammar etc. as some sort of twisted entertainment. I guess this is the legacy of social media.

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