I've had an account at Bangkok Bank (unnamed very downtown branch) for years. Over that time, the service has gone from respectful and welcoming to indifferent and now simply disdainful. So I'm wondering whether to a) change my account to a different branch or b) switch to a different bank (KTB or SCB) at which I already hold an account and where customers are treated in a more fitting way. However, I believe that when it comes to receiving payment from abroad for the purpose of visa extensions etc. Bangkok Bank is the clearing house through which all international payments are channeled. Is this the case and, if so, is it wisest to stick with them albeit a different branch?
Any pointers? In addition, are there are banks, or specific branches, where you feel the customer service is exemplary?