After my last flight with Jetstar decided never to fly with them again. Last 5 flights have all had problems. Last flight they told me my luggage was still in Perth as it had been badly damadged and could not be loaded on plane. Arrived three days later not a mark on my suitcase. Had to finish up threatening them with court action before they would refund my out of pocket expences. They agreed to pay me within a few days, took weeks and more complaining before money finally paid into my account. Qantas and Jetstar are both driven by corporate greed not customer service.