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Mutt Daeng

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    UK Pensions and related info

    in UK & Europe Topics and Events

    Posted

    10 minutes ago, chickenslegs said:

    My Government Gateway account is showing that I owe 1,300+ GBP income tax from 2022/2023 and states that I will incur penalties if not paid by 27 March this year. I paid in December 2023.

    OK Thanks for clarifying. Having not been in the same situation, I am unable to help. Sorry.

    UK Pensions and related info

    in UK & Europe Topics and Events

    Posted

    5 hours ago, chickenslegs said:

    I used the chat service a couple of weeks ago, after I read your previous post here. Yes, very helpful and confirmed that my payment was received. However, the advisor couldn't correct my Gateway account as that required a different department (simple Assessment Department). I'm still waiting for the promised call back.  

    OK I see. My queries have always been sorted using the chat. Not sure what you mean by "correcting your gateway account". Can you elaborate?

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    UK Pensions and related info

    in UK & Europe Topics and Events

    Posted

    5 hours ago, chickenslegs said:

    I just looked at my Government Gateway account forecast for 2024/2025.

    Despite me informing DWP and HMRC that I reside in Thailand (I informed them when I moved here in 2005) they are still adding the UK State Pension increase into my total income.

    In the past 2 years HMRC has failed to collect the correct amount of income tax after my total income increased, due to receiving my state pension. I brought this to their attention more than one year ago and I paid around 1,800 GBP to set things straight.

    Even now, having paid the tax I owe by direct deposit to HMRC (I don't dispute the total Bill) my Government Gateway account still shows that I owe 1,300 GBP -  (and the threat of penalties if I don't pay) and I will owe another 1,800 GBP next year.

    My tax history is very simple. I have been in the PAYE system since I was 15 years old. I'm now 68.

    Communicating with HMRC IME there are 3 options 1) Write a letter and get no reply, 2) Use the Gateway account and get no reply, 3) Phone call to HMRC - wait 30-40 minutes to speak to a human being then be informed that your issue is dealt with a different department who will call you back within 48 hours (but they don't). 

     

    I was trying to make sure that I paid the correct amount of income tax (more than was deducted).

     

    What an absolute shambles.

     

    Rant over.

     

    I have successfully used the HMRC web chat service to fix my tax codes 3-4 times. They fixed my tax code while I was chatting to them. The staff who man the service are very helpful & friendly. Obviously you need to use the chat during their business hours or you will be chatting to a "digital" assistant. As soon as I invoke the chat, I ask to speak to a real person and I sometimes have to wait a short while (usually less than 10 minutes) before a human starts to chat to me.

    https://www.tax.service.gov.uk/ask-hmrc/chat/online-services-helpdesk

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    What Movies or TV shows are you watching (2024)

    in Entertainment

    Posted · Edited by Mutt Daeng

    32 minutes ago, mikebell said:

    Two complete series!  'The Gentleman' - a gangster setting in a stately mansion (complete with Vinnie Jones!)  As with all Guy Ritchie productions action is guaranteed.

    'Mary & George' - a costume drama with wall-to-wall nude men as George is raised to seduce James 1st.

    Thanks @mikebell. Downloading The Gentlemen complete season 1 now from TGx.

    https://www.imdb.com/title/tt13210838/

     

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