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RotBenz8888

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Posts posted by RotBenz8888

  1. 32 minutes ago, mtls2005 said:

     

    Force Stop the app, uninstall it, reinstall it, use the same credentials which work with the web portal.

     

    Or try the Excel option. Download the sheet, enter the data, save it, upload it,then after it populates hot the save.disk icon.

     

     

    I reinstalled the app and made made a new registration from scratch. Then it worked! 

     

     

    Thanks for your help! 

  2. 8 minutes ago, mtls2005 said:

    Are you using the web portal or the mobile app?

     

    I found quite a few threads on this error message, maybe some help there?

     

    Just one...

     

    https://aseannow.com/topic/1124391-tm30-import-data-in-sequence-1-is-incorrect/

     

     

    My vaguest recollection was that using the Excel import option on the web portal overcomes this error, and that the mobile app might work better in all regards.

     

     

     

    I'm only able to log in using the website. When I try use the app, I get an error message saying "user suspended". 

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