I spent 45 Minutes with these forms at My K Bank. The Clerk was on the phone to HO, HO spoke to me, 2nd Clerk came to assist.
Eventually, (SAME) forms were downloaded and printed, Typed, and had me sign them.
I did, also, download the Info regarding these forms from the Banks Website., together with a Google translation as the info was in English.
God knows what they will do with them now. Im from UK so most of this was Not Applicable.
Pity the Head Office , or whoever institiuted the Original email, didnt pass the relevant info to the Branches.