Hi. It's been a while since I used Skype but now I need to use it to contact the UK Income Tax office. Looking at the Skype app on my smartphone I see that I have I have a small amount of Skype to Phone credit but probably not enough, so I want to add some credit. I have clicked on Skype to Phone and a new page appears with options to add credit of different amounts of Thai baht. If I click on "Add THB 350.00 credit" I get 2 options... 1) "Skype Credit" 2) My credit card (presumably the card I last used) and I want to use this same card again, so I clicked on that and another screen appears with my credit card at the top with a tick beside it. If I tap on that I get another screen which asks me for my password which, of course I have forgotten, but I really don't know which password they are asking for and it's confusing me greatly. I'm at the end of my tether with this now, and now I want to get some help on how to progress, or is there another app similar to Skype which members can recommend if I decide to ditch Skype and start again? All help and recommendations will be really welcome. Thanks in advance, thoengthaied.