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gennisis

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Posts posted by gennisis

  1. Well True have now suspended my service.

    Let me explain......In May 7th  I had changed my package and was told that a new bill would be sent....no bill arrived until July..This bill was wrong and charged for the new and old packages.

    I contacted True by email and explained.I was told that a new bill would be sent. No new bill arrived.

    To keep them happy I paid for the June period.

    I can see that because True only generate new bills at the beginning of a month where the problem arises.

    Anyhow ,yesterday I paid True another 1900 baht,this meant that I would need to need to pay a final 1900 baht by the 24th.

    Last night I found the screen empty and the suspended notice displayed.

    I contacted True and told them that unless the service was reconnected I would cancel my  contract with them.

    No pictures an hour later,so I have now cancelled the service.

    I can see that the problem has been caused by only sending revised bills at the beginning of a month,but this is their problem,not mine

  2. True are no fools.  

    The Gold package used to include th6 BEIN football channels....but no more.

    If you want to watch these games you now have to also subscribe to the "Football A La Carte" package. This means a big price increase. Taking the monthly rate to over 1800 baht.Previously 1300 baht

    A rather big increase

  3. On 24 Jan I posted EMS at 850 Baht a letter to my bank in UK.

    As of today it has not been received.,,,,,so thats 15 days

    Checking on the tracking it appears to have reached Bangkok on 26th but no further info.

    Can anyone reccomend the next step?

  4. It would be interesting find out the conditions for the transport of the goods.Surely the delivery of the goods to the address notified would be part of the contract. To syphon off delivery to another company,which will include high extra charges would not meet the original contract price. which would have been delivery to the address for the original specified price.

    I am taking up this item with my vendor, at the minimum ,their price should show this extra charge.

    The goods did not include any taxes,just the extra cost for this additional company involvment

  5. its been some time since I have ordered from UK.The carrier was UPS.

    They seems to have hit on a new .....to me...fundraiser.

    In the past my packages were delivered b y an UPS van with no charges. Now they use the services of UPS Delivery Service and make a charge ,in my case 804 baht.

    Nice little earner for them..charging for a service that doesnt include delivery.

  6. Does anyone know if there are any shops in Chiang Mai that sell these hanging posters with chinese characters printed on it

    I am fed-up with plain walls and a few of these would break -up the wall.

    Years ago I bought some in Hong Kong

  7. That would depend on how honest you are. Are you worried about not paying for something that you have used, or having to pay for something that you thought you'd gotten away with?

    I dont look upon it as a matter of honesty but when if...the fault comes to their attention,I would be landed with a big bill in the future.

    I guess they would not thank me for drawing it to their attention !!!

    And since this is Thailand ...the mind boggles as to their reaction.

    If the meter was over recording ,thats probably more what they are used to.

  8. I moved to my new condo address in April and for the 1st 3 months my electric bill seemed ok when compared with my usage in my old house.

    In both cases I am on the government tariff.

    Last month the bill was down to 650 baht...the temperatures were down and air con usage was only in the bedroom for an hour...so I welcomed the lower bill

    This months bill was 165 baht.!!

    As far as I can see the temps were similar and I was expecting a similar bill to last months...but not only 165 baht.

    I cook all my own meals using hotplates and a halogen oven. I have 2 large refrigerators,a large TV and floor fans which I keep on 24 hours a day

    So.. To me the meter is not correct.

    I checked it myself and the reading seemed ok.

    So,to prevent the shock of a very large bill in the future I think of having the meter checked by the electric company.

    Good ideal or not ?

  9. An UPDATE.....I should have mentioned that my hearing,especialy on the phone is nil so I correspond by email when its available.

    Anyhow after 6 days they sent a reply asking for my full name,email address and phone number. I replied with the warning about the phone.

    Next day they replied saying that they HAD sent the email but not to my current address,and they would send the number by email to my current address.

    I did a check on all my previous email accounts and found no emails from them.

    Needless to say...no email recieved.

    After 3 weeks of being messed about the email with the number arrived.

  10. An UPDATE.....I should have mentioned that my hearing,especialy on the phone is nil so I correspond by email when its available.

    Anyhow after 6 days they sent a reply asking for my full name,email address and phone number. I replied with the warning about the phone.

    Next day they replied saying that they HAD sent the email but not to my current address,and they would send the number by email to my current address.

    I did a check on all my previous email accounts and found no emails from them.

    Needless to say...no email recieved.

  11. I applied for an internet account. I handed in all the completed forms to their office at BigC,...was told it would be sent to head office for actioning.

    6 days later the pin number arrived but no account identifiction number...which they say is sent by email.

    No email has been recieved,so I contacted them to complain.

    They replied that they could not resend due to 'security reasons"

    I asked them that if this was the case then maybee they should start again with my application and send a fresh pin by post and email me the account Ref.

    NO REPLY AFTER 5 DAYS.

  12. Just a note to the mail-in 90 Day subject My next renewal was 17th

    I mailed in my forms to the old office on Tuesday 11th and received the new slip today 18th.

    I cant understand anyone not using the mail-in method unless they get some pleasure from a self inflicted uncomfortable experience at the new immigration office

  13. I used DHL. Costs £37 but is properly tracked all the way, they even supply the envelope.

    Post office only track to Heathrow then nothing.

    Takes about 5 days with DHL.

    Once it leaves the UK and after it arrives in Thailand it can be tracked on the Thai post website (EMS)

    I recently had new UK bank debit cards sent here.No receipt after 10 days. I emailed my complaint to Thai Post,they replied with a complete list of where my post was and it arrived 2 days later.

    So no complaints from me about Thai Post.

  14. does anyone have details of the Arsenal matches in Singapore against Stoke and Everton?

    Ere they being televised here or will it just be on Arsenal Player

  15. A number of posters have asked about cotton bedsheets. For anyone interested I bought today at Home Pro 100% cotton Satin 360 thread count sheets for my 5ft Queen bed 1750Baht. I had also looked into the bedding place many had suggested but they only had White cotton sheets at 2500 baht,

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