Am I the only one that simply cannot get on with the new Lotus's online web portal?
I used to purchase quite a lot via the old Tesco Lotus website, especially the heavier, bulkier items such as water, laundry related, cat food etc.
Since Tesco pulled out the website has been redone and so badly it is untrue, totally illogical and super slow.
When I first tried to use it, I had to reregister all of my details, first surprise, please enter your 13 digit Thai ID card............ I tried several spurious numbers beginning with a 1 or a 3, no chance, ended up having to use my son's ID number, not a big deal, but why would they restrict Foreigners from shopping online with them? There was no option to put a Nationality or passport number.
Every single time you use the site it wants to know the delivery address, I only have one entered in under my username, so use that!!
Next step is where do you want your items delivering from............ I don't care, Lotus's you decide based on the delivery address!!
Then when do you want it delivering, today or next day, no other choices that I can see, the delivery window has now increased to 4 hours from 2 hours as well, which is a PITA as it ties too much time up.
The site is super slow, so takes ages to do the shopping, one time I fell foul as spent over one hour adding items to the cart only to find out that the max. number of items is 99, any more and you have to delete items from your cart ????
All in all, a fail as far as I'm concerned, come on Lotus's you should be able to do better than this!
Before being asked, I work weekdays and divorced, so no 'her indoors' to do the shopping and weekends tend to be busy.
Moan over!