marin

No they could not. You must enter and exit country on the same Nationality of passport. Sadly she made the mistake after a long flight of entering on her UK passport. She overstayed and was fined. Not a good result but the only outcome possible. Like I said in the case of my daughter, she was questioned by the IO and advised by her to enter on her American passport because her expired passport could not be used to leave, nor could her American with no entry stamp. Trying to help her in case she was not able to renew her Thai passport. She chose to enter on the expired passport and did get the new one for departure. She was able to show the old one with the entry stamp on departure. I might add that this same daughter once came home from university for 3 weeks at Christmas and was tired from the long flight and entered on her US passport and got the visa waiver. If she had done the same thing in the summer she would have been on a 2 month overstay as she stayed 3 months. For sure maybe on the advice of the IO she entered on her UK passport.

I have posted this before but on another thread. My daughter returned to Thailand from California on Sept 5. Both her Thai passport and ID were expired, and she was carrying her US passport. Just to avoid a possible situation like this we asked her to enter on her expired Thai passport. When attempting to do this she was warned she could not leave Thailand at all without a new passport as her US passport would not have a stamp. She entered on the expired Thai and that Friday we got both the passport and ID renewed. On the following Tuesday her new Thai passport arrived via EMS. So on departure she showed entry on the old Thai passport and then exit on her new one. I have no idea what happened to your daughter but it does not seem the same procedure as I outlined here was used, as this way there was absolutely no problem. Looking forward to seeing how your daughters tale of woe turns out.

Just go directly to BKK insurance. I have been with them 30 years. Have been rear-ended twice and the claims adjuster was there in less than half and hour and both times spoke great English. Today I just claimed for damage to my under engine splash guard from flood damage. Claim accepted in 5 minutes. They simply are the best.