stuandchris Posted March 12, 2007 Share Posted March 12, 2007 Hi I recently got a laptop running vista, I put on Office XP pro and everything was working fine. {all genuine products} After a month Word will not print at all, I tried using Microsoft works word processor and still have th esame problem, the computer checks with microsoft for a solution but comes up with nothing, any ideas? Thanks Stuart Link to comment Share on other sites More sharing options...
cdnvic Posted March 12, 2007 Share Posted March 12, 2007 What version of Word is it, and what kind of printer are you using? Link to comment Share on other sites More sharing options...
Prakanong Posted March 13, 2007 Share Posted March 13, 2007 I do not know about Word but bloody vista has crashed my hard disk - 15 hours trying to get it back Link to comment Share on other sites More sharing options...
stuandchris Posted March 16, 2007 Author Share Posted March 16, 2007 XP pro and an Epson printer. Vista recognises the printer as online but when you press print word does not respond, neither does the Works. Link to comment Share on other sites More sharing options...
cdnvic Posted March 16, 2007 Share Posted March 16, 2007 Epson isn't enough to do a driver compatibility search. Model number? And Word version. Link to comment Share on other sites More sharing options...
stuandchris Posted March 18, 2007 Author Share Posted March 18, 2007 Sorry cdnvic, I am a bit of a luddite. Epson CX32000 word version office xp pro 2003 Link to comment Share on other sites More sharing options...
cdnvic Posted March 18, 2007 Share Posted March 18, 2007 Sorry cdnvic, I am a bit of a luddite.Epson CX32000 word version office xp pro 2003 Here's instructions on obtaining the Vista compatible driver for your printer: http://www.epson.com/cgi-bin/Store/support...p;noteoid=85987 That should solve your problem. Link to comment Share on other sites More sharing options...
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