VFS Passport Appointments

[prakhonchai nick]

What's up with VFS?

 

Tried to book an appointment this morning . Closed Monday 26th and Wednesday 28th for public holidays, and cannot give me a booking for August as they haven't opened their August appointments book yet!!!!!!!!!!!!

 

Is it worth complaining to the Passport office.....very poor service!

[ubonjoe]

It could be due to Bangkok being in a partial lockdown at this time. They be a shortage of personnel to do them.

If they had not canceled the holiday on the 27th it would of been 3 days they would be closed.

[prakhonchai nick]

But they only process passports on Mondays and Wednesdays! So a whole week lost, and cannot make a booking beyond.  Are we likely to see closure like we did last year with no help available from the embassy or passport office for expats whose passports and visas expire

[Ombra]

Some months ago, I was also told that I had applied too early, and someone on this Forum advised me to try again about three weeks before the date I wanted. However, it turned out that VFS staff had made a note of the dates I wanted and they wrote to me just as I was about to write to them. I think that they do a pretty good job in difficult circumstances.

[OJAS]

9 hours ago, prakhonchai nick said:

Is it worth complaining to the Passport office.....very poor service!

Definitely! IMHO this is yet another example of the bl00dy shambles that is the dreaded With-It Tower Passport Renewal Experience which HMPO in their infinite "wisdom" inflicted on us with no advance warning or justification in 2014.