My MacBook Air was showing signs of wear and tear and problems after 12 years of use. I did 6 years ago backup and reset the computer but it started acting up again with the icons just bobbing up and down when I click on them so what seems like 10-15 minutes.

So I took it to a Tukcom and they said take it to Studio 7 Central, I did and the guy said he could do it no problem. They didn't. Then I went to terminal 21 and the guy in there said that nobody in Thailand can fix the problem now I'm wondering if there's anybody here in Thailand who could fix it for me, that is to Backup and Reset ....

There's a place on Soi Country Club, a hundred or so metres on the right if you are travelling from Sukhumvit.

Isn't there an ICare in Central or have they gone. ?

I have a MacBk Air of similar age, used only when travelling. Still working fine but the software can't be updated.

Time for a new one or other Apple variant ... so many to choose from (laptops, tablets ... ).

Thanks Ismeuno….I am looking for it now 

No NE1….There is no help ANYWHERE in Thailand

mfd101…….I am now considering dumping the Apple software and replacing with LINUX….going to a shop tomorrow

Thanks Guys for the comments , I really appreciate them ....and every little piece helps ....

47 minutes ago, davex said:

Thanks Guys for the comments , I really appreciate them ....and every little piece helps ....

FYI, if you can afford it. The new M1 Mac Airs are nice machines.

On 3/7/2026 at 4:16 PM, davex said:

My MacBook Air was showing signs of wear and tear and problems after 12 years of use. I did 6 years ago backup and reset the computer but it started acting up again with the icons just bobbing up and down when I click on them so what seems like 10-15 minutes.

So I took it to a Tukcom and they said take it to Studio 7 Central, I did and the guy said he could do it no problem. They didn't. Then I went to terminal 21 and the guy in there said that nobody in Thailand can fix the problem now I'm wondering if there's anybody here in Thailand who could fix it for me, that is to Backup and Reset ....

You don't say where you are but from the replies I am guessing Pattaya?

Dr Macbook in Bangkok are the number 1 Mac experts. I have no affiliation other than having had great service there on a few occasions. Very knowledgable, very very honest (one fix would have been expensive so they showed me a workaround and didn't charge me, despite taking my machine apart to check).

I would suggest at least emailing them your problem and they will advise you.

https://drmacbook.com/?lang=th#

Google reviews:

https://share.google/uuFYDmg7jTFWK9h3P

I endorse the recommendation for Dr MacBook in Bangkok.

You might also like to consider buying a new machine. At 12 years old, this is a very, old computer well beyond its reasonable expected lifetime. A new MacBook Air with an Apple M chip will be a revelation compared to your old machine. Alternatively, Apple just announced the budget model Macbook Neo which you might like to take a look at.

37 minutes ago, mstevens said:

I endorse the recommendation for Dr MacBook in Bangkok.

You might also like to consider buying a new machine. At 12 years old, this is a very, old computer well beyond its reasonable expected lifetime. A new MacBook Air with an Apple M chip will be a revelation compared to your old machine. Alternatively, Apple just announced the budget model Macbook Neo which you might like to take a look at.

I'm on my 3rd MacBook Air - (change them every 5-6 years or so)... current one is coming up on 4 years..

When its time that Macbook Noe seems like a great option - I hardly do any editing, playing games etc on my current Mac so don't need the high-spec...

Additionally, when my son needs a computer I'll get him something like that - I did spend 13,000 baht on an Acer something (for school) - it was so slow and rubbish he stopped using it and used his iPad instead - so an extra 6000 baht for that Macbook-Neo seems very well priced.

IsmeUno......thats in West Bangkok....It'd take me a week to get there from Pattaya !!! hahahahha☹️

TedG.....cant afford it mate ....my plan now is to convert the Macbook to Linux ....funnily enough I had a computer running Linux just before I bought the Macbook.....

JosephBlogs....I have been reliably informed by many differen sources that " there is nowhere in Thailand that can fix an Apple machine " ....

Richard_Smith.....Im 71 and I will never buy another macbook.....Im now looking for the cheapest option ...Put LINUX on this Macbook or buy a cheap new computer

Ok i think I answered everyone and thank you all for the input , much appreciated and most notably no one can definitely say where to go !!!

😎

9 hours ago, davex said:

IsmeUno......thats in West Bangkok....It'd take me a week to get there from Pattaya !!! hahahahha☹️

I think he means this place in Soi (Siam) Country Club, about 100m from Sukhumvit on the right hand side as posted. Pic from StreetView.

Copy this into Google for more info ศูนย์ซ่อมmacพัทยา

or look at their website here:

https://macpattaya.com/

It could save you having to go down the Linux route.

From their website it looks like the're affiliated with Pattaya2U behind Tukcom so if they're closer you could drop in and ask them.

17 hours ago, davex said:

JosephBlogs....I have been reliably informed by many differen sources that " there is nowhere in Thailand that can fix an Apple machine " ....

Well I'm reliably informing you that's nonsense. Dr Macbook exists solely to fix Apple machines (computers, laptops and phones).

But up to you.

Joseph ....where is he, Dr Macbook ??

I think someone said he is in West Bangkok ...without a business name or reference to a shop I dont know where

....Bizzarly someone else told me it was 5 metres down from the wooden fence off a road that I could not find on a map ???!!!! WHERE ?

hahahhahahahahahahaha

Treetops...

I have looked . The country club is a massive area which means as well I will need a taxi service but thats no problem ......I just cannot find it ........

3 hours ago, davex said:

Joseph ....where is he, Dr Macbook ??

I think someone said he is in West Bangkok ...without a business name or reference to a shop I dont know where

....Bizzarly someone else told me it was 5 metres down from the wooden fence off a road that I could not find on a map ???!!!! WHERE ?

hahahhahahahahahahaha

Jeez. I included two links to them in my post.

Are you ok?

People trying to help you and you are really trying your best to ignore any advice even though it was offered with good intentions.

Even if you don't click my links just write "Dr Macbook" in Google and you get links to their website, their Facebook and their location.

On 3/8/2026 at 11:34 PM, josephbloggs said:

You don't say where you are but from the replies I am guessing Pattaya?

Dr Macbook in Bangkok are the number 1 Mac experts. I have no affiliation other than having had great service there on a few occasions. Very knowledgable, very very honest (one fix would have been expensive so they showed me a workaround and didn't charge me, despite taking my machine apart to check).

I would suggest at least emailing them your problem and they will advise you.

https://drmacbook.com/?lang=th#

Google reviews:

https://share.google/uuFYDmg7jTFWK9h3P

23 hours ago, davex said:

Treetops...

I have looked . The country club is a massive area which means as well I will need a taxi service but thats no problem ......I just cannot find it ........

Twice now it has been mentioned that they're around a hundred metres on the right if you are travelling on Soi CC from Sukhumvit.

If you typed the given Thai script link into Google it would find them and offer to give you directions.

and if you went to their website (now here) https://www.macpattaya.net/

and select "Contact us" it'll show you a map and also a link to Google Maps.

As above, there's plenty help been offered but you'll have to follow it up to make any progress.

Ok found it ........Thanks Treetops ......will go later

I actually had LINUX /used for 5-6 years just before I bought the Macbook which ive had for 12 years now ....and if I could figure out how to get LINUX on the Mac thats what Ill do eventually ....Ive been trying for the last 2 weeks but for now Ill restore the Macbook

And if you can't get it repaired - Apple just released MacBook Neo for 19,900 THB. It would surely be more powerful than 2013 MacBook Air, and might be cheaper than the repair of current one.

https://www.bnn.in.th/en/p/apple/apple-mac/macbook-neo/apple-macbook-neo-13-a18-pro-chip-6c-cpu5c-gpu8gb256gb-silver-2026-mhfa4tha_z9mjne

Else, if you somehow like the old Air design - 2017 (same notebook but with 8 GB RAM and slightly faster processor) goes for only a few thousand baht secondhand. All Intel-based Macs have dropped to close to nothing, including former top end i9 based 16" Pros, which can be gotten at below 10% of what they used to cost and still nobody wants them.

From http://www.hometownmac.com/ - just as an example. There are many shops selling those. Kaidee.com is also full of them, at even lower prices.

EDIT: Before someone jumps on me with "But Neo uses iPhone CPU"... the old MacBook Air uses 15 years old 1.3 GHz dual core Intel i5 4250U, reaching only between 20-25% of the performance of A18... https://www.cpu-monkey.com/en/compare_cpu-apple_a18-vs-intel_core_i5_4250u

Wow looks good .......tbh for my needs this old one is fine if I can get reinstallation which I will try today ......Cheers Toma........

JosephBloggs.....Unfortunately I am dealing with several things at once ....I am leaving the condo in a week and I dont have anywhere to go....I am trying to install LINUX ....troubles with the GF.....My phone has broken ......I have lost everything on the computer including ALL my Passwords ......

Its a long story..........

:-)