Maxnet Phuket

[Sm1]

Hi, im using a 3MB promotion maxnet in phuket (near the city). however recently the ADSL connection keeps automatically disconnecting all the time. it happens as often as every 5 minutes! can somebody please explain why this is happenning? I have replaced my modem and my splitter and the problem still persists.

I am using a D-LINK 2640 T router

Here are some stats:

ADSL Firmware Version: 6.00.01.00 - 6.00.01.00 - 6.00.04.00 Annex A - 01.07.2b - 0.54

ADSL Software Version: V3.02B01T01.EU-A.20071212

Line State Connected

Modulation ADSL_2plus

Annex Mode Annex A

Max Tx Power -38 dBm/Hz

Item Downstream Upstream Unit

SNR Margin 31 28 dB

Line Attenuation 20 4 dB

Data Rate 3067 509 kbps

The log file when the diconnects happens:

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:01:18> get 0xF at Addr 0xA30085B0

Jun 23 10:06:28> DSL out of sync

Jun 23 10:06:28> DSL in Sync

Jun 23 10:06:51> DSL out of sync

Jun 23 10:07:04> DSL Carrier is down

Jun 23 10:08:10> DSL in Sync

Jun 23 10:08:10> DSL out of sync

Jun 23 10:08:10> DSL in Sync

Jun 23 10:08:14> DSL Carrier is up

Jun 23 10:08:14> sar read trained mode (16)(ADSL_2plus_AnxM)

Jun 23 10:08:16> pingStat 2, oamHdr 230 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 200 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 280 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 240 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 260 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 600 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 230 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 800230 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 2B0 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 330 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 3B0 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 8002B0 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 800330 result 0

Jun 23 10:08:16> pingStat 2, oamHdr 8003B0 result 0

Jun 23 10:08:16> get 0xF at Addr 0xA30085B0

Jun 23 10:08:16> ppp0

Jun 23 10:08:21> Terminated: Modem Hang-Up

Jun 23 10:08:21> Connection terminated.

Jun 23 10:08:21> Modem hangup

Jun 23 10:08:21> pppd 2.4.3 started by root, uid 0

Jun 23 10:08:21> Connect: ppp0 {--} nas0

Jun 23 10:08:24> PAP authentication succeeded

Jun 23 10:08:24> peer from calling number --:--:--:--:--:--authorized

Jun 23 10:08:24> ppp0

Jun 23 10:08:24> WAN IP address ---.---.---.---

Jun 23 10:08:24> PPPoE Connect with IP Address -----------------

Jun 23 10:08:24> PPPoE Connection Successfully Established

Jun 23 10:08:24> PPPoE Connect with Gateway IP Address: 117.47.84.1

Jun 23 10:08:24> WAN gateway 117.47.84.1

Jun 23 10:08:25> primary DNS address 202.69.137.139

Jun 23 10:08:25> secondary DNS address 202.69.137.137

Edited June 23, 2009 by Sm1

[garyh]

Could be a bad connection in the phone line, do you you get any static on the phone, also might help to let maxnet kno ou have a problem.

[grandpops]

My local friends have a selection of TOT and TTAT packages for which we pay a variety of prices on various promotions.

We printed out speed test results as low as 17 and 22 kbps downloads (on 4mb connection in my case). Might as well have printed out the Magna Carta in Latin and presented that for all the understanding (read blank looks) we received.

They are all crap, the entire system here is crap, always was and always will be.

Noboby cares (unless you dont pay the bill) and nobody ever does anything about it.

Anybody can advise on a connection via satelite that bypasses this third rate IT set up could achieve hero status.

Can it be done? what does it cost?

[Mobi]

I have a TT@T Maxnet Premier package up to 2MB, also using the 2640 D Link router and had similar problems to the OP until I switched to open DNS.

It is now as steady as a rock.

It is so steady that the BBC Radio, and my Multichoice TV (unscrambled through the internet) never goes down.

The best I ever had in Thailand, including when I lived in Bangkok.

[Mobi]

My local friends have a selection of TOT and TTAT packages for which we pay a variety of prices on various promotions.

We printed out speed test results as low as 17 and 22 kbps downloads (on 4mb connection in my case). Might as well have printed out the Magna Carta in Latin and presented that for all the understanding (read blank looks) we received.

They are all crap, the entire system here is crap, always was and always will be.

Noboby cares (unless you dont pay the bill) and nobody ever does anything about it.

Anybody can advise on a connection via satelite that bypasses this third rate IT set up could achieve hero status.

Can it be done? what does it cost?

I get regular download speeds exceeding the 2 Mbs I have paid for, and it is never slower than 1.8-1.9 Mbs. And I am talking from the USA and Europe. Thailand/Singapore servers show DL speeds way higher than I pay for.

All for 1,090 Baht per month.

I used to pay over 4,000 for IPstar and apart from a totally crap service that was always crashing, I never got Dl speeds of more than 250 KPBS, and it was often well under 100 kpbs - when it worked at all.

[Sm1]

thanks for the replies, i do get a tiny bit of static in the phone lines but i don't think that matters too much.

as for DL/UL speed, it is around the promised rate until later on in the day (evening and night)

does anyone know if CAT HiNet ADSL service more stable?

[filingaccount]

thanks for the replies, i do get a tiny bit of static in the phone lines but i don't think that matters too much.

as for DL/UL speed, it is around the promised rate until later on in the day (evening and night)

does anyone know if CAT HiNet ADSL service more stable?

Is it a crackling sound (eg. crrr-pop-crack-crackle)?

Is it a buzzing sound (eg. a continuous bzzzzzzzz sound)?

Generally

If it is crackling sound, then the connection will be unstable and connect at lower physical speeds. Ping times will be erratic.

If it is a buzzing sound, then the connection will connect as normal, look normal, but simply not work very well. The interference is too high for the ADSL signal to "pass" cleanly. You might get 60% ping timeouts or more.

Any interference, no matter how minute, is bad for high speed ADSL connections.

For a bzzzzz sound, try removing your phone from the line and see if the connection works better.

Also, forget about getting good speeds during peak hours on a consumer line. Thailand simply does not have the available bandwidth.

The only thing that seems to work fine 24/7 is torrent traffic...

[Sm1]

it is a crackling sound, do you have any suggestions on how to fix it?

thanks for the reply.

[garyh]

it is a crackling sound, do you have any suggestions on how to fix it?

thanks for the reply.

Could be a bad connection in the phone line, do you you get any static on the phone, also might help to let maxnet know you have a problem.

[garyh]

i do get a tiny bit of static in the phone lines but i don't think that matters too much.