Website Problem: Strange

[JR Texas]

Hi........I want to remain anonymous, so, unfortunately, I can't tell you my website.

I just changed servers. My server is in Thailand.

I am in Thailand and when I go to my site it takes about one second to open.

But some people living abroad are telling me it takes about one minute to open.

What could cause this?

Has there been another earthquake that has disrupted communications?

Other?

The site has a Joomla template if that makes any difference.

Thanks.

[JR Texas]

Hi........I want to remain anonymous, so, unfortunately, I can't tell you my website.

I just changed servers. My server is in Thailand.

I am in Thailand and when I go to my site it takes about one second to open.

But some people living abroad are telling me it takes about one minute to open.

What could cause this?

Has there been another earthquake that has disrupted communications?

Other?

The site has a Joomla template if that makes any difference.

Thanks.

I really would like an answer to this problem.

It might help to know that I am using a server in Bangkok. The server system is Linux. The website is a Joomla template.

I selected all three of these options on the advice of my "webmaster."

Why does my site open up in one second here in Thailand, but takes up to one minute to open outside of Thailand?

[upena]

Clear your web browser cache, shut down the browser, re-open browser and see how long it now takes.

[BrokenChaos]

As a webdesigner, I can tell you that your website is slow, for the same reason surfing the web is slower, when its international. Its the same thing, except in reverse.

So because you view the site from within Thailand, your site opens up quicker than someone viewing it from outside Thailand. The lines from Thailand to the world are not exactly speed demons. But they are quick enough for browsing Thai based sites.

There is also the host you choose. Not all are the same and just like some webdesigners, some hosts charge rock bottom prices for crap. I would say this would be the main culprit.

The question is... why did you change servers? If it was to save a few bucks, then as the old saying goes.. "you get what you pay for"

Also, joomla is not all it is cracked up to be.. I hope you didnt pay too much for the service of the "webmaster"... I make all my clients websites by hand.

There isnt much you can do about it, except sack your "webmaster" for giving you such horrid advice. But its not your fault. The internet is full of ding dongs who make a website and then call themselves webmasters....

Sorry that the news isnt what you wanted to hear

You can improve things by taking the site back offshore

[JR Texas]

As a webdesigner, I can tell you that your website is slow, for the same reason surfing the web is slower, when its international. Its the same thing, except in reverse.

So because you view the site from within Thailand, your site opens up quicker than someone viewing it from outside Thailand. The lines from Thailand to the world are not exactly speed demons. But they are quick enough for browsing Thai based sites.

There is also the host you choose. Not all are the same and just like some webdesigners, some hosts charge rock bottom prices for crap. I would say this would be the main culprit.

The question is... why did you change servers? If it was to save a few bucks, then as the old saying goes.. "you get what you pay for"

Also, joomla is not all it is cracked up to be.. I hope you didnt pay too much for the service of the "webmaster"... I make all my clients websites by hand.

There isnt much you can do about it, except sack your "webmaster" for giving you such horrid advice. But its not your fault. The internet is full of ding dongs who make a website and then call themselves webmasters....

Sorry that the news isnt what you wanted to hear

You can improve things by taking the site back offshore

Thanks.........I did not change servers to save money, I changed servers because my site was down too often.

I just got feedback from the new server. They said they have two platforms, one mainly designed for Thailand only and the other International.

They put my site on Thailand only..........now they are changing it to "International."

I think it has something to do with bandwidth.

Maybe they are feeding me BS. Does it seem plausible?

Joomla sure looks good........as least when our site is up and running it looks very good (everyone has said that).

Maybe I should think about offshore..........where would you suggest? Australia? Singapore? Other?

Thanks.

[BrokenChaos]

Australia, UK or USA is fine...

It really depends on your client base... If they are in Thailand, then it maybe best to leave it as it is.

In all reality, your host is probably just a reseller, which isnt bad.. its just that unless they have good communication with the actual host, then things may go slow.

Google your host now and see what feedack they have.. if its not good, save yourself some headache and move to something a bit more reliable.

Its possible they are feeding you crap ... check the nameservers (DNS) to find out where the host is actually based... or a whois on your own site should get that for you.

Joomla is ok, but once you've seen one, you've seen them all... its like everyone driving metalic silver cars in thailand.. they just dont interest people... but same brand car in red or black or whatever and you take notice ... mind you, not many people are that net savvy, so they wont notice if its joomla or not...

Be careful with extensions for joomla... they can bog a site down or chuck up errors... (check the very bottom of your page and even click down and run your mouse over it, in case its been hidden... some "webdesigners cant fix errors, so they make the error text the same color as the background)

[JR Texas]

Australia, UK or USA is fine...

It really depends on your client base... If they are in Thailand, then it maybe best to leave it as it is.

In all reality, your host is probably just a reseller, which isnt bad.. its just that unless they have good communication with the actual host, then things may go slow.

Google your host now and see what feedack they have.. if its not good, save yourself some headache and move to something a bit more reliable.

Its possible they are feeding you crap ... check the nameservers (DNS) to find out where the host is actually based... or a whois on your own site should get that for you.

Joomla is ok, but once you've seen one, you've seen them all... its like everyone driving metalic silver cars in thailand.. they just dont interest people... but same brand car in red or black or whatever and you take notice ... mind you, not many people are that net savvy, so they wont notice if its joomla or not...

Be careful with extensions for joomla... they can bog a site down or chuck up errors... (check the very bottom of your page and even click down and run your mouse over it, in case its been hidden... some "webdesigners cant fix errors, so they make the error text the same color as the background)

They contacted me and asked for more money to make the "international change." I will see if it is better after the change. If it does not work out this time, I will probably pay for web hosting outside of Thailand.

My readers are all scientists.......virtually all of them are outside of Thailand.

Thanks for the info. on Joomla.

[BrokenChaos]

What a load of crap...

Ding ding ding... can you not hear the warning bells, JR Texas ?

[tingtongmaak]

The problem is that you have used a host with servers located in Thailand. If your client base is international you need to change this as you will always have problems. For websites where your consumer base is 100% domestic I would still use data centers overseas. I do not trust isp's in Thailand.

Anyway if you have been asked for money sounds like the host is just moving your site to a third party hosting company overseas, so that should solve your porblem