raro Posted January 22, 2010 Share Posted January 22, 2010 I did a tracert on thaivisa.com from both, my home and the office. At home: TTT with a 2 or 3 Mbit Premier line, in the office TRUE with a 12 Mbit line. In a normal world you would expect a much faster connection form the 12 Mbit line...but here we go: thaivisa is loading very slow on TRUE. See screenshot: This is after minutes of loading! So I make a tracert on tv.com and here is the result: It takes 18 hops to reach destination and the bottleneck is the trueinternetgateway with ping times of about 260 ms Now look at the TTT tracer: The gateway is much slower (up to 617 ms!) but only 14 hops. Thaivisa loads MUCH faster on TTT then it does on TRUE. How to interpret those findings? Link to comment Share on other sites More sharing options...
nikster Posted January 22, 2010 Share Posted January 22, 2010 Interpretation: Something is wrong with your True connection. As these things go, it might change tomorrow. Try using other DNS servers, like 8.8.8.8 from google, or OpenDNS (which isn't as easy to remember). As for the tracerts I have no idea - it might mean something, or not, who knows. 260ms is not going to make your page loads take minutes, in fact, it's rather normal in Thailand. Link to comment Share on other sites More sharing options...
2Na Posted January 22, 2010 Share Posted January 22, 2010 openDNS: 208.67.222.222 208.67.220.220 Just don't use Google's DNS servers, they know enough about you already Link to comment Share on other sites More sharing options...
Nio Posted January 22, 2010 Share Posted January 22, 2010 Your internet signal is a bus going from point A to B 12mb straight from point A to B is very fast bus However your bus starts at point A routes to 18 different stops before ending at point b All of this adds time and decreases speed Why they route it this way is beyond me but then again this is Thailand, way behind the rest of the world in internet speed Link to comment Share on other sites More sharing options...
raro Posted January 22, 2010 Author Share Posted January 22, 2010 I'm using the google DNS, but this doesn't mean anything for the tracer. @ Nio: please explain what this has to do with Thailand. Link to comment Share on other sites More sharing options...
nikster Posted January 22, 2010 Share Posted January 22, 2010 I'm using the google DNS, but this doesn't mean anything for the tracer. No, it doesn't - my point was that the tracer results don't mean anything for your TV loading speed. A value of 260ms is not a bottleneck, and will not cause TV to load slow. Therefore your problem lies somewhere else. Maybe should have been clearer.... Link to comment Share on other sites More sharing options...
raro Posted January 22, 2010 Author Share Posted January 22, 2010 I'm using the google DNS, but this doesn't mean anything for the tracer. No, it doesn't - my point was that the tracer results don't mean anything for your TV loading speed. A value of 260ms is not a bottleneck, and will not cause TV to load slow. Therefore your problem lies somewhere else. Maybe should have been clearer.... okok....got it now. So how can we further investigate where the problem could be? I use google's DNS 8.8.8.8 on both networks as it is the same laptop. Link to comment Share on other sites More sharing options...
nikster Posted January 23, 2010 Share Posted January 23, 2010 (edited) I'm using the google DNS, but this doesn't mean anything for the tracer. No, it doesn't - my point was that the tracer results don't mean anything for your TV loading speed. A value of 260ms is not a bottleneck, and will not cause TV to load slow. Therefore your problem lies somewhere else. Maybe should have been clearer.... okok....got it now. So how can we further investigate where the problem could be? I use google's DNS 8.8.8.8 on both networks as it is the same laptop. Try OpenDNS, and try removing all DNS entries... if that doesn't help... I don't know, it could be anything, from True having issues to Singapore (I don't have True and can't try it here) to your office line having some other issue, maybe somebody else in the office is using the line heavily - either they're torrenting a lot of stuff, or they have a virus which causes lots of load. Is only ThaiVisa slow, or is everything slow? In fact if there's other people or machines connected in the office, try disconnecting those. Reset your modem and router too. Edited January 23, 2010 by nikster Link to comment Share on other sites More sharing options...
joncl Posted January 23, 2010 Share Posted January 23, 2010 True to ThaiVisa traceroute to thaivisa.com (203.174.85.146), 30 hops max, 60 byte packets 1 192.168.1.1 (192.168.1.1) 3.664 ms 3.719 ms 3.808 ms 2 ppp-124-120-222-1.revip2.asianet.co.th (124.120.222.1) 21.590 ms ppp-124-122-163-1.revip2.asianet.co.th (124.122.163.1) 20.426 ms ppp-124-120-222-1.revip2.asianet.co.th (124.120.222.1) 22.122 ms 3 ppp-210-86-189-50.revip.asianet.co.th (210.86.189.50) 22.226 ms 24.145 ms 25.117 ms 4 10.169.50.1 (10.169.50.1) 29.749 ms 30.683 ms 35.580 ms 5 61-90-254-118.static.asianet.co.th (61.90.254.118) 32.528 ms 119-46-78-134.static.asianet.co.th (119.46.78.134) 32.209 ms 33.928 ms 6 61-90-254-117.static.asianet.co.th (61.90.254.117) 32.978 ms 19.288 ms 19.561 ms 7 61-91-210-66.static.asianet.co.th (61.91.210.66) 20.552 ms 23.210 ms 22.055 ms 8 203-144-144-27.static.asianet.co.th (203.144.144.27) 22.884 ms 24.111 ms 25.610 ms 9 61-91-210-1.static.asianet.co.th (61.91.210.1) 28.339 ms 31.333 ms 28.876 ms 10 tig-net28-145.trueinternetgateway.com (122.144.28.145) 254.249 ms 251.690 ms 254.238 ms 11 sg-icr-anc1-26-206.trueinternetgateway.com (122.144.26.206) 253.331 ms sg-icr-anc1-26-210.trueinternetgateway.com (122.144.26.210) 255.637 ms sg-icr-anc1-26-206.trueinternetgateway.com (122.144.26.206) 253.287 ms 12 sg-icr-anc2-26-226.trueinternetgateway.com (122.144.26.226) 251.964 ms tig-net26-246.trueinternetgateway.com (122.144.26.246) 244.818 ms sg-icr-anc2-26-226.trueinternetgateway.com (122.144.26.226) 257.715 ms 13 tig-net28-26.trueinternetgateway.com (122.144.28.26) 155.121 ms 158.399 ms 155.189 ms 14 an-ats-int10.starhub.net.sg (203.118.3.176) 54.258 ms an-ats-int10.starhub.net.sg (203.118.3.230) 54.875 ms an-ats-int10.starhub.net.sg (203.118.3.176) 57.979 ms 15 203.117.6.210 (203.117.6.210) 57.850 ms 52.878 ms 51.278 ms 16 203-174-80-66.rev.ne.com.sg (203.174.80.66) 96.877 ms 99.325 ms 95.865 ms 17 203-174-80-54.rev.ne.com.sg (203.174.80.54) 95.495 ms 102.406 ms 95.822 ms 18 thaivisa.com (203.174.85.146) 97.296 ms 95.678 ms 94.497 ms Link to comment Share on other sites More sharing options...
raro Posted January 26, 2010 Author Share Posted January 26, 2010 now on TRUE proxy and it works like a charm...very fast loading! Tried another proxy before that and it was still so slow that nothing was loading. Link to comment Share on other sites More sharing options...
raro Posted January 27, 2010 Author Share Posted January 27, 2010 TRUE just called. They have "fixed my internet". What exactly they were not able to explain me, but now it works without proxies in a speed unseen before. thavisa loads almost as fast as it was hosted on my hard drive. Link to comment Share on other sites More sharing options...
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