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Posted

A while ago I bought a Samsung netbook here in Thailand. It was pretty much the cheapest one I could get that had fairly good spec. It worked fine when I got it but since I have messed around a little and had to reinstall XP. I now find that much of the hardware does not have drivers. I found some after a lot of searching online but it is still not right. My XP is not original. I am wondering if I have an original will I be able to easily download the drivers from Microsoft? If so how much is an original version of Xp and is it easy to find here in Thailand, particularly Pattaya? Also do I need to buy an original copy for each machine?

Thanks

Posted

My XP is not original. I am wondering if I have an original will I be able to easily download the drivers from Microsoft?

Just turn on Automatic Updates.

I now find that much of the hardware does not have drivers.

Follow these instructions to identify the device and obtain proper drivers.

1. Open Windows Device Manager

2. Look for 'Unknown Device' and double click on it

(If there's none, right click on any device and click Scan for hardware changes)

3. Click the Details tab

4. Use the pull down menu and select Device Instance Id;

You should see something like this:

PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_01\4&345CAFAF&0&00E4

5. Make a note of the items in RED; you can ignore the rest

6. Visit http://www.pcidatabase.com/

Using the Device Id above as an example, tells us that the 'Unknown Device' is actually Realtek (0x10EC) PCIe Gigabit Ethernet Family Controller (0x8168).

With this bit of information, go to the hardware vendors website and see if you can get the drivers there. If all else fails, Google it.

Posted (edited)

The drivers will be on the Samsung website.

Why did you not just do a Factory Restore?

Was the Netbook originally supplied with Windows XP, Linux or with no OS at all?

Do you have an external disc player?

You also mention each machine. If they are different, give full model numbers for both.

Edited by Jiu-Jitsu
Posted (edited)

how much is an original version of Xp and is it easy to find here in Thailand, particularly Pattaya?

I doubt you'll find legit copies on sale nowadays, but happy hunting nevertheless.

See also:

Windows lifecycle fact sheet

The drivers will be on the Samsung website.

You also mention each machine. If they are different, give full model numbers for both.

I would think that be the first place the OP would have looked for drivers. But yeah, knowing the model number certainly helps.

Edited by Supernova
Posted

how much is an original version of Xp and is it easy to find here in Thailand, particularly Pattaya?

I doubt you'll find legit copies on sale nowadays, but happy hunting nevertheless.

See also:

Windows lifecycle fact sheet

The drivers will be on the Samsung website.

You also mention each machine. If they are different, give full model numbers for both.

I would think that be the first place the OP would have looked for drivers. But yeah, knowing the model number certainly helps.

Using a 'stolen' Volume Licence is probably what he is doing now. So that particular disc will leave him exactly where he is now.

As to where he looked for the drivers.... we may hear about that later.

The OP is prone to asking for advice...and then ignoring it. ;)

Posted

^ It hardly makes any difference what disc he uses. The OP can still obtain device drivers and security patches via Automatic Updates running a bootleg copy. The only thing he won't be able to do is pass WGA validation -- which is meaningless, unless he intends to download software updates from Microsoft Download Center or access the Windows Update website. And how often does that happen? Once in a blue moon, if at all...

The OP is prone to asking for advice...and then ignoring it

Well, that sucks. :(

Posted

^ It hardly makes any difference what disc he uses. The OP can still obtain device drivers and security patches via Automatic Updates running a bootleg copy. The only thing he won't be able to do is pass WGA validation -- which is meaningless, unless he intends to download software updates from Microsoft Download Center or access the Windows Update website. And how often does that happen? Once in a blue moon, if at all...

The OP is prone to asking for advice...and then ignoring it

Well, that sucks. :(

It certainly makes a difference that it passes WGA. If you switch to Automatic Updates and then inadvertently install WGA Notifications or want to use the Download Centre it's just an inconvenience.

Better to use the correct disc and licence in the first place I think.

Also it's easier to troubleshoot if you can eliminate a modified disc as the problem.

Posted

how much is an original version of Xp and is it easy to find here in Thailand, particularly Pattaya?

I doubt you'll find legit copies on sale nowadays, but happy hunting nevertheless.

See also:

Windows lifecycle fact sheet

The drivers will be on the Samsung website.

You also mention each machine. If they are different, give full model numbers for both.

I would think that be the first place the OP would have looked for drivers. But yeah, knowing the model number certainly helps.

I have an original xp including 64 and full license

pm me if you are intersted.

Posted (edited)

^ With legit copies of XP becoming increasingly harder to find, I suggest the OP take this guy up on whatever he has to offer. Will having a legit copy solve driver issues? Probably not, but the least you'll get is the 'feel good factor' of running genuine software. :P

Edited by Supernova
Posted

^ With legit copies of XP becoming increasingly harder to find, I suggest the OP take this guy up on whatever he has to offer. Will having a legit copy solve driver issues? Probably not, but the least you'll get is the 'feel good factor' of running genuine software. :P

Would check to see if the machine already has a marker before splashing out on a disc.

Posted (edited)
My XP is not original. I am wondering if I have an original will I be able to easily download the drivers from Microsoft?

During the install process. Windows will try to install the correct drivers, search the internet for a correct driver (if it's not on the disk), or install one that is compatible with the device.

I have noticed many times with Windows XP, it may not find the correct driver or a compatible driver for a device. Especially for new or obsolete devices. 'Plug and Play' was poorly implemented in the early days of Windows XP. It couldn't correctly identify some devices. After the install is completed, You have to check for unidentified devices (identified by a large yellow question mark) using the Device Manger.

But for sure, you will be able to download the correct drivers from Samsung for your net-book, if Windows XP drivers exist for your net-book model. Some computers may not have drivers if they were released after Windows XP OEM sales were dropped.

However the drivers you get from Samsung may not be the current drivers. Computer manufactures are slow to update drivers for certain devices (i.e. graphic adapters, chipsets, sound devices, network adapters, and modems). Windows will update the driver (if a newer one exists on Windows update), once the device has been correctly been identified (even if it does not pass WGA).

You will always receive critical updates. But if your installed Windows XP does not pass WGA,.you may not be able to receive optional updates (i.e. IE Explorer, Windows Media Player, Windows Live, etc...). With the latest versions of WGA, if Windows does not pass WGA, certain functions within Windows (i.e. no wallpaper, number of open windows, number of active threads, etc...) and usage interval (Windows may shutdown) may be limited .You will also receive annoying 'nag' windows if WGA fails.You also won't be able to download software from Microsoft download if the software requires WGA validation.

I have noticed in other posts by the OP, he appears to be working from a very tight 'shoestring' budget. Not following suggestions, spending a very minimal amount, and then complain because it doesn't work to his expectations. You get what you pay for. I seriously doubt he is even interested in the 'feel good' factor.

'Windows XP Home Edition' or 'Windows XP Starter Edition' would be more to his style. They probably would be easier to find here in Thailand. 'Windows XP 64' would be out of his league, may not work on his net-book, and only add to his driver problem.

Edited by BB1950
Posted
My XP is not original. I am wondering if I have an original will I be able to easily download the drivers from Microsoft?

During the install process. Windows will try to install the correct drivers, search the internet for a correct driver (if it's not on the disk), or install one that is compatible with the device.

I have noticed many times with Windows XP, it may not find the correct driver or a compatible driver for a device. Especially for new or obsolete devices. 'Plug and Play' was poorly implemented in the early days of Windows XP. It couldn't correctly identify some devices. After the install is completed, You have to check for unidentified devices (identified by a large yellow question mark) using the Device Manger.

But for sure, you will be able to download the correct drivers from Samsung for your net-book, if Windows XP drivers exist for your net-book model. Some computers may not have drivers if they were released after Windows XP OEM sales were dropped.

However the drivers you get from Samsung may not be the current drivers. Computer manufactures are slow to update drivers for certain devices (i.e. graphic adapters, chipsets, sound devices, network adapters, and modems). Windows will update the driver (if a newer one exists on Windows update), once the device has been correctly been identified (even if it does not pass WGA).

You will always receive critical updates. But if your installed Windows XP does not pass WGA,.you may not be able to receive optional updates (i.e. IE Explorer, Windows Media Player, Windows Live, etc...). With the latest versions of WGA, if Windows does not pass WGA, certain functions within Windows (i.e. no wallpaper, number of open windows, number of active threads, etc...) and usage interval (Windows may shutdown) may be limited .You will also receive annoying 'nag' windows if WGA fails.You also won't be able to download software from Microsoft download if the software requires WGA validation.

I have noticed in other posts by the OP, he appears to be working from a very tight 'shoestring' budget. Not following suggestions, spending a very minimal amount, and then complain because it doesn't work to his expectations. You get what you pay for. I seriously doubt he is even interested in the 'feel good' factor.

'Windows XP Home Edition' or 'Windows XP Starter Edition' would be more to his style. They probably would be easier to find here in Thailand. 'Windows XP 64' would be out of his league, may not work on his net-book, and only add to his driver problem.

The original XP is the Ultimate edition, probably not exactly what the poster needs at that level.

Posted
My XP is not original. I am wondering if I have an original will I be able to easily download the drivers from Microsoft?

During the install process. Windows will try to install the correct drivers, search the internet for a correct driver (if it's not on the disk), or install one that is compatible with the device.

I have noticed many times with Windows XP, it may not find the correct driver or a compatible driver for a device. Especially for new or obsolete devices. 'Plug and Play' was poorly implemented in the early days of Windows XP. It couldn't correctly identify some devices. After the install is completed, You have to check for unidentified devices (identified by a large yellow question mark) using the Device Manger.

But for sure, you will be able to download the correct drivers from Samsung for your net-book, if Windows XP drivers exist for your net-book model. Some computers may not have drivers if they were released after Windows XP OEM sales were dropped.

However the drivers you get from Samsung may not be the current drivers. Computer manufactures are slow to update drivers for certain devices (i.e. graphic adapters, chipsets, sound devices, network adapters, and modems). Windows will update the driver (if a newer one exists on Windows update), once the device has been correctly been identified (even if it does not pass WGA).

You will always receive critical updates. But if your installed Windows XP does not pass WGA,.you may not be able to receive optional updates (i.e. IE Explorer, Windows Media Player, Windows Live, etc...). With the latest versions of WGA, if Windows does not pass WGA, certain functions within Windows (i.e. no wallpaper, number of open windows, number of active threads, etc...) and usage interval (Windows may shutdown) may be limited .You will also receive annoying 'nag' windows if WGA fails.You also won't be able to download software from Microsoft download if the software requires WGA validation.

I have noticed in other posts by the OP, he appears to be working from a very tight 'shoestring' budget. Not following suggestions, spending a very minimal amount, and then complain because it doesn't work to his expectations. You get what you pay for. I seriously doubt he is even interested in the 'feel good' factor.

'Windows XP Home Edition' or 'Windows XP Starter Edition' would be more to his style. They probably would be easier to find here in Thailand. 'Windows XP 64' would be out of his league, may not work on his net-book, and only add to his driver problem.

The original XP is the Ultimate edition, probably not exactly what the poster needs at that level.

Huh? There is no Microsoft released XP Ultimate Edition. That is just a disc compiled by Johnny, Oeiras-PT

Posted
My XP is not original. I am wondering if I have an original will I be able to easily download the drivers from Microsoft?

During the install process. Windows will try to install the correct drivers, search the internet for a correct driver (if it's not on the disk), or install one that is compatible with the device.

I have noticed many times with Windows XP, it may not find the correct driver or a compatible driver for a device. Especially for new or obsolete devices. 'Plug and Play' was poorly implemented in the early days of Windows XP. It couldn't correctly identify some devices. After the install is completed, You have to check for unidentified devices (identified by a large yellow question mark) using the Device Manger.

But for sure, you will be able to download the correct drivers from Samsung for your net-book, if Windows XP drivers exist for your net-book model. Some computers may not have drivers if they were released after Windows XP OEM sales were dropped.

However the drivers you get from Samsung may not be the current drivers. Computer manufactures are slow to update drivers for certain devices (i.e. graphic adapters, chipsets, sound devices, network adapters, and modems). Windows will update the driver (if a newer one exists on Windows update), once the device has been correctly been identified (even if it does not pass WGA).

You will always receive critical updates. But if your installed Windows XP does not pass WGA,.you may not be able to receive optional updates (i.e. IE Explorer, Windows Media Player, Windows Live, etc...). With the latest versions of WGA, if Windows does not pass WGA, certain functions within Windows (i.e. no wallpaper, number of open windows, number of active threads, etc...) and usage interval (Windows may shutdown) may be limited .You will also receive annoying 'nag' windows if WGA fails.You also won't be able to download software from Microsoft download if the software requires WGA validation.

I have noticed in other posts by the OP, he appears to be working from a very tight 'shoestring' budget. Not following suggestions, spending a very minimal amount, and then complain because it doesn't work to his expectations. You get what you pay for. I seriously doubt he is even interested in the 'feel good' factor.

'Windows XP Home Edition' or 'Windows XP Starter Edition' would be more to his style. They probably would be easier to find here in Thailand. 'Windows XP 64' would be out of his league, may not work on his net-book, and only add to his driver problem.

The original XP is the Ultimate edition, probably not exactly what the poster needs at that level.

Huh? There is no Microsoft released XP Ultimate Edition. That is just a disc compiled by Johnny, Oeiras-PT

Stand corrected and thx.

The XP is a Professional rather than Ultimate, sorry.

The Windows7 is Ultimate and the MS Office is the Ultimate.

Posted

It is a Samsung NB28 Plus. I think it may be specific to Thailand. Searching the net I found many people with the same issue, but no real answers. Looking for drivers took me only to Pay sites which I didn't want to get into. The only site that actually helped was from a Thai site. I couldn't read the text but negotiated to download drivers. It seemed to work but then when I restarted I was in the same position.

This was the site:

http://ubonnotebook.com/forum/20-Driver-/16-Driver-XP-Samsung-NB28-DP01TH%E0%B9%81%E0%B8%A5%E0%B8%B0-NB28-DP02TH

I bought it with an XP copy installed and all worked well. However I then played around making it dual boot Linux, after which I ended up having to reinstall XP. I have Linux running on it on a dual boot and even that has one or two minor issues, but not as many as Windows.

I have tried the Windows automatic update with bootleg copies before and ended up with a permanent message telling me I have an unvalidated copy on the screen, so I'm not keen to try that.

I do have an external disc drive yes.

I was certainly working on a shoestring yes. This may have taught me why some machines are more expensive than others. Maybe the hardware in this cheap machine is not as good as I would have got in a more expensive one. I guess there has to be a reason why a particular model is cheap in all the shops even though the spec seems on the face of it to be comparable to other more expensive models.

Posted

It is a Samsung NB28 Plus. I think it may be specific to Thailand. Searching the net I found many people with the same issue, but no real answers. Looking for drivers took me only to Pay sites which I didn't want to get into. The only site that actually helped was from a Thai site. I couldn't read the text but negotiated to download drivers. It seemed to work but then when I restarted I was in the same position.

This was the site:

http://ubonnotebook.com/forum/20-Driver-/16-Driver-XP-Samsung-NB28-DP01TH%E0%B9%81%E0%B8%A5%E0%B8%B0-NB28-DP02TH

What exactly was the problem?

I have tried the Windows automatic update with bootleg copies before and ended up with a permanent message telling me I have an unvalidated copy on the screen, so I'm not keen to try that.

Which is why you should configure Automatic Updates to "Check for updates but let me choose whether to download and install them". This way you can easily spot the WGA Notifications update (KB905474) and deselect it in the process.

Posted (edited)

It is a Samsung NB28 Plus. I think it may be specific to Thailand. Searching the net I found many people with the same issue, but no real answers. Looking for drivers took me only to Pay sites which I didn't want to get into. The only site that actually helped was from a Thai site. I couldn't read the text but negotiated to download drivers. It seemed to work but then when I restarted I was in the same position.

This was the site:

http://ubonnotebook....%B0-NB28-DP02TH

I bought it with an XP copy installed and all worked well. However I then played around making it dual boot Linux, after which I ended up having to reinstall XP. I have Linux running on it on a dual boot and even that has one or two minor issues, but not as many as Windows.

I have tried the Windows automatic update with bootleg copies before and ended up with a permanent message telling me I have an unvalidated copy on the screen, so I'm not keen to try that.

I do have an external disc drive yes.

I was certainly working on a shoestring yes. This may have taught me why some machines are more expensive than others. Maybe the hardware in this cheap machine is not as good as I would have got in a more expensive one. I guess there has to be a reason why a particular model is cheap in all the shops even though the spec seems on the face of it to be comparable to other more expensive models.

Yes, the NB 28 looks to be specific to Thailand. It is a very low end netbook using the Intel Atom 450N cpu, which explains why you are having problems locating drivers and why Windows setup is having problems resolving drivers to install. 'Windows XP 64' will not work on your netbook. There is no 64 bit support.

The NB28 plus is not covered on the Samsung website to download drivers. It appears to have been shipped with DOS only. Which makes it even more difficult to find drivers.

The link you provided appears not to have the full set of Windows XP drivers. But I did find this page which appears to have the full set of Windows XP and Windows 7 drivers:

http://ubonnotebook....-np-nb28-daxxth

Make sure you download the complete set of drivers (13 for Windows XP or 18 for Windows 7). If you don't install all of them, you will have problems with your netbook.

If these drivers do not work, then I can only suggest you contact Samsung Customer care in Bangkok (since this netbook specific for Thailand).. The number should be in the documentation that came with the netbook, or check with Samsung dealers in TukCom to get the Samsung Customer Care number. The Samsung Customer Care center in Bangkok should be able to give you a link to download the correct drivers.

Since it appears there are Windows 7 drivers are available for your netbook and your Windows XP is not original. Rather than searching for an original Windows XP disk, I think you would be better off obtaining an original 'Windows 7 Starter Edition' or 'Windows 7 Home Premium South East Asia (SEA) Edition' since you are working with a shoestring budget. They would be quite easy to find in Pattaya at TukCom. The Windows 7 Home Premium South East Asia (SEA) Edition' can only be activated in South East Asia. Windows 7 should be able to install correct or compatible drivers for your netbook as Windows 7 is supports many low end netbooks, Where Windows XP there would be no support.

If you purchase an original Windows 7 at TukCom they should also install Windows 7 with correct drivers at no extra charge. Thus eliminating your problem. However in addition to providing the Windows package, make sure they give you the drivers. So you won't have problems in the future in case you need to reinstall Windows for some reason.

The major differences between 'Windows 7 Starter' and 'Windows 7 Home Premium' editions that would affect you, is that with 'Windows 7 Starter' edition you would not be able to customize your Windows (wallpapers, colors, etc...) or have Windows Media Player installed.

Yes, whenever you do an automatic update, WGA (Windows XP) or WAT (Windows 7) updates do put that permanent message on the screen and limit functionality. By having an Genuine version of Windows, you would be able to perform automatic updates to your insure you receive important security updates and fixes with out worrying about the WGA or WAT updates. Therefore giving you 'peace of mind' and protecting you from security risks. Windows 7 also provides much more security than Windows XP.

I also think you would appreciate Windows 7 over Windows XP. I also think you're beginning to understand that going the absolute cheapest route is not necessarily the best route. You pay one way or another. However I do understand your need to work on a shoestring budget. You are not a power user (just the basics), but you do want the best value for your money.

Edited by BB1950
Posted

It is a Samsung NB28 Plus. I think it may be specific to Thailand. Searching the net I found many people with the same issue, but no real answers. Looking for drivers took me only to Pay sites which I didn't want to get into. The only site that actually helped was from a Thai site. I couldn't read the text but negotiated to download drivers. It seemed to work but then when I restarted I was in the same position.

This was the site:

http://ubonnotebook....%B0-NB28-DP02TH

I bought it with an XP copy installed and all worked well. However I then played around making it dual boot Linux, after which I ended up having to reinstall XP. I have Linux running on it on a dual boot and even that has one or two minor issues, but not as many as Windows.

I have tried the Windows automatic update with bootleg copies before and ended up with a permanent message telling me I have an unvalidated copy on the screen, so I'm not keen to try that.

I do have an external disc drive yes.

I was certainly working on a shoestring yes. This may have taught me why some machines are more expensive than others. Maybe the hardware in this cheap machine is not as good as I would have got in a more expensive one. I guess there has to be a reason why a particular model is cheap in all the shops even though the spec seems on the face of it to be comparable to other more expensive models.

Yes, the NB 28 looks to be specific to Thailand. It is a very low end netbook using the Intel Atom 450N cpu, which explains why you are having problems locating drivers and why Windows setup is having problems resolving drivers to install. 'Windows XP 64' will not work on your netbook. There is no 64 bit support.

The NB28 plus is not covered on the Samsung website to download drivers. It appears to have been shipped with DOS only. Which makes it even more difficult to find drivers.

The link you provided appears not to have the full set of Windows XP drivers. But I did find this page which appears to have the full set of Windows XP and Windows 7 drivers:

http://ubonnotebook....-np-nb28-daxxth

Make sure you download the complete set of drivers (13 for Windows XP or 18 for Windows 7). If you don't install all of them, you will have problems with your netbook.

If these drivers do not work, then I can only suggest you contact Samsung Customer care in Bangkok (since this netbook specific for Thailand).. The number should be in the documentation that came with the netbook, or check with Samsung dealers in TukCom to get the Samsung Customer Care number. The Samsung Customer Care center in Bangkok should be able to give you a link to download the correct drivers.

Since it appears there are Windows 7 drivers are available for your netbook and your Windows XP is not original. Rather than searching for an original Windows XP disk, I think you would be better off obtaining an original 'Windows 7 Starter Edition' or 'Windows 7 Home Premium South East Asia (SEA) Edition' since you are working with a shoestring budget. They would be quite easy to find in Pattaya at TukCom. The Windows 7 Home Premium South East Asia (SEA) Edition' can only be activated in South East Asia. Windows 7 should be able to install correct or compatible drivers for your netbook as Windows 7 is supports many low end netbooks, Where Windows XP there would be no support.

If you purchase an original Windows 7 at TukCom they should also install Windows 7 with correct drivers at no extra charge. Thus eliminating your problem. However in addition to providing the Windows package, make sure they give you the drivers. So you won't have problems in the future in case you need to reinstall Windows for some reason.

The major differences between 'Windows 7 Starter' and 'Windows 7 Home Premium' editions that would affect you, is that with 'Windows 7 Starter' edition you would not be able to customize your Windows (wallpapers, colors, etc...) or have Windows Media Player installed.

Yes, whenever you do an automatic update, WGA (Windows XP) or WAT (Windows 7) updates do put that permanent message on the screen and limit functionality. By having an Genuine version of Windows, you would be able to perform automatic updates to your insure you receive important security updates and fixes with out worrying about the WGA or WAT updates. Therefore giving you 'peace of mind' and protecting you from security risks. Windows 7 also provides much more security than Windows XP.

I also think you would appreciate Windows 7 over Windows XP. I also think you're beginning to understand that going the absolute cheapest route is not necessarily the best route. You pay one way or another. However I do understand your need to work on a shoestring budget. You are not a power user (just the basics), but you do want the best value for your money.

Thanks for that very informative and helpful post. I'm glad it wasn't just me as the machine is a bit of an anomaly. In hindsight I should have paid the extra money and bought one of the other machines. I now have an idea why some machines are more expensive than others. Anyway I will try each of your recommendations and if I make no progress will take a trip to Tuk and try an original Windows 7 install. However the machine was less than 10k so the OS might end up costing half the price of the hardware. As you say, you end up paying one way or the other.

Posted

It is a Samsung NB28 Plus. I think it may be specific to Thailand. Searching the net I found many people with the same issue, but no real answers. Looking for drivers took me only to Pay sites which I didn't want to get into. The only site that actually helped was from a Thai site. I couldn't read the text but negotiated to download drivers. It seemed to work but then when I restarted I was in the same position.

This was the site:

http://ubonnotebook....%B0-NB28-DP02TH

I bought it with an XP copy installed and all worked well. However I then played around making it dual boot Linux, after which I ended up having to reinstall XP. I have Linux running on it on a dual boot and even that has one or two minor issues, but not as many as Windows.

I have tried the Windows automatic update with bootleg copies before and ended up with a permanent message telling me I have an unvalidated copy on the screen, so I'm not keen to try that.

I do have an external disc drive yes.

I was certainly working on a shoestring yes. This may have taught me why some machines are more expensive than others. Maybe the hardware in this cheap machine is not as good as I would have got in a more expensive one. I guess there has to be a reason why a particular model is cheap in all the shops even though the spec seems on the face of it to be comparable to other more expensive models.

Yes, the NB 28 looks to be specific to Thailand. It is a very low end netbook using the Intel Atom 450N cpu, which explains why you are having problems locating drivers and why Windows setup is having problems resolving drivers to install. 'Windows XP 64' will not work on your netbook. There is no 64 bit support.

The NB28 plus is not covered on the Samsung website to download drivers. It appears to have been shipped with DOS only. Which makes it even more difficult to find drivers.

The link you provided appears not to have the full set of Windows XP drivers. But I did find this page which appears to have the full set of Windows XP and Windows 7 drivers:

http://ubonnotebook....-np-nb28-daxxth

Make sure you download the complete set of drivers (13 for Windows XP or 18 for Windows 7). If you don't install all of them, you will have problems with your netbook.

If these drivers do not work, then I can only suggest you contact Samsung Customer care in Bangkok (since this netbook specific for Thailand).. The number should be in the documentation that came with the netbook, or check with Samsung dealers in TukCom to get the Samsung Customer Care number. The Samsung Customer Care center in Bangkok should be able to give you a link to download the correct drivers.

Since it appears there are Windows 7 drivers are available for your netbook and your Windows XP is not original. Rather than searching for an original Windows XP disk, I think you would be better off obtaining an original 'Windows 7 Starter Edition' or 'Windows 7 Home Premium South East Asia (SEA) Edition' since you are working with a shoestring budget. They would be quite easy to find in Pattaya at TukCom. The Windows 7 Home Premium South East Asia (SEA) Edition' can only be activated in South East Asia. Windows 7 should be able to install correct or compatible drivers for your netbook as Windows 7 is supports many low end netbooks, Where Windows XP there would be no support.

If you purchase an original Windows 7 at TukCom they should also install Windows 7 with correct drivers at no extra charge. Thus eliminating your problem. However in addition to providing the Windows package, make sure they give you the drivers. So you won't have problems in the future in case you need to reinstall Windows for some reason.

The major differences between 'Windows 7 Starter' and 'Windows 7 Home Premium' editions that would affect you, is that with 'Windows 7 Starter' edition you would not be able to customize your Windows (wallpapers, colors, etc...) or have Windows Media Player installed.

Yes, whenever you do an automatic update, WGA (Windows XP) or WAT (Windows 7) updates do put that permanent message on the screen and limit functionality. By having an Genuine version of Windows, you would be able to perform automatic updates to your insure you receive important security updates and fixes with out worrying about the WGA or WAT updates. Therefore giving you 'peace of mind' and protecting you from security risks. Windows 7 also provides much more security than Windows XP.

I also think you would appreciate Windows 7 over Windows XP. I also think you're beginning to understand that going the absolute cheapest route is not necessarily the best route. You pay one way or another. However I do understand your need to work on a shoestring budget. You are not a power user (just the basics), but you do want the best value for your money.

Since there are two Wireless LAN drivers, you only need to install one of them.

I wouldn't bother to pay out for Windows 7 at this stage. Especially with only 1GB RAM installed.

Posted

It is a Samsung NB28 Plus. I think it may be specific to Thailand. Searching the net I found many people with the same issue, but no real answers. Looking for drivers took me only to Pay sites which I didn't want to get into. The only site that actually helped was from a Thai site. I couldn't read the text but negotiated to download drivers. It seemed to work but then when I restarted I was in the same position.

This was the site:

http://ubonnotebook....%B0-NB28-DP02TH

I bought it with an XP copy installed and all worked well. However I then played around making it dual boot Linux, after which I ended up having to reinstall XP. I have Linux running on it on a dual boot and even that has one or two minor issues, but not as many as Windows.

I have tried the Windows automatic update with bootleg copies before and ended up with a permanent message telling me I have an unvalidated copy on the screen, so I'm not keen to try that.

I do have an external disc drive yes.

I was certainly working on a shoestring yes. This may have taught me why some machines are more expensive than others. Maybe the hardware in this cheap machine is not as good as I would have got in a more expensive one. I guess there has to be a reason why a particular model is cheap in all the shops even though the spec seems on the face of it to be comparable to other more expensive models.

Yes, the NB 28 looks to be specific to Thailand. It is a very low end netbook using the Intel Atom 450N cpu, which explains why you are having problems locating drivers and why Windows setup is having problems resolving drivers to install. 'Windows XP 64' will not work on your netbook. There is no 64 bit support.

The NB28 plus is not covered on the Samsung website to download drivers. It appears to have been shipped with DOS only. Which makes it even more difficult to find drivers.

The link you provided appears not to have the full set of Windows XP drivers. But I did find this page which appears to have the full set of Windows XP and Windows 7 drivers:

http://ubonnotebook....-np-nb28-daxxth

Make sure you download the complete set of drivers (13 for Windows XP or 18 for Windows 7). If you don't install all of them, you will have problems with your netbook.

If these drivers do not work, then I can only suggest you contact Samsung Customer care in Bangkok (since this netbook specific for Thailand).. The number should be in the documentation that came with the netbook, or check with Samsung dealers in TukCom to get the Samsung Customer Care number. The Samsung Customer Care center in Bangkok should be able to give you a link to download the correct drivers.

Since it appears there are Windows 7 drivers are available for your netbook and your Windows XP is not original. Rather than searching for an original Windows XP disk, I think you would be better off obtaining an original 'Windows 7 Starter Edition' or 'Windows 7 Home Premium South East Asia (SEA) Edition' since you are working with a shoestring budget. They would be quite easy to find in Pattaya at TukCom. The Windows 7 Home Premium South East Asia (SEA) Edition' can only be activated in South East Asia. Windows 7 should be able to install correct or compatible drivers for your netbook as Windows 7 is supports many low end netbooks, Where Windows XP there would be no support.

If you purchase an original Windows 7 at TukCom they should also install Windows 7 with correct drivers at no extra charge. Thus eliminating your problem. However in addition to providing the Windows package, make sure they give you the drivers. So you won't have problems in the future in case you need to reinstall Windows for some reason.

The major differences between 'Windows 7 Starter' and 'Windows 7 Home Premium' editions that would affect you, is that with 'Windows 7 Starter' edition you would not be able to customize your Windows (wallpapers, colors, etc...) or have Windows Media Player installed.

Yes, whenever you do an automatic update, WGA (Windows XP) or WAT (Windows 7) updates do put that permanent message on the screen and limit functionality. By having an Genuine version of Windows, you would be able to perform automatic updates to your insure you receive important security updates and fixes with out worrying about the WGA or WAT updates. Therefore giving you 'peace of mind' and protecting you from security risks. Windows 7 also provides much more security than Windows XP.

I also think you would appreciate Windows 7 over Windows XP. I also think you're beginning to understand that going the absolute cheapest route is not necessarily the best route. You pay one way or another. However I do understand your need to work on a shoestring budget. You are not a power user (just the basics), but you do want the best value for your money.

Thanks for that very informative and helpful post. I'm glad it wasn't just me as the machine is a bit of an anomaly. In hindsight I should have paid the extra money and bought one of the other machines. I now have an idea why some machines are more expensive than others. Anyway I will try each of your recommendations and if I make no progress will take a trip to Tuk and try an original Windows 7 install. However the machine was less than 10k so the OS might end up costing half the price of the hardware. As you say, you end up paying one way or the other.

I've sent you a PM. Run the program and report back with the result. Might have the solution to your problem.

Posted

Only Windows 7 Drivers on the Samsung website here and here. Not an issue, as the Ubon link has the XP drivers.

You should still check your licencing so as to prevent storing problems up for the future.

You can post the results from my PM here if you wish.

Posted (edited)

Richb2004v2, I thought about your problem some more. Especially after Jiu-Jitsu's last post with the Samsung links (which are in Thai) about the drivers.

  • I looked at the driver downloads and they all are for Windows 7, but the configuration screen shots were for Windows XP and not Windows 7.
  • I also looked the User Manual. The manual mentioned only FreeDos was supplied, but they mentioned you could install Windows XP, Windows Vista, and Windows 7. But there would not be support for the 'optional' OS being installed. The user manual also had sections in it that would apply only to netbooks sold outside of Thailand.
  • I also got thinking about it from a manufacturing/hardware point of view. Thailand could not sell enough of these netbooks to justify the costs of development, development, manufacturing, and marketing for a big corporation like Samsung.
  • It is common for Samsung to market different models for different markets that use the exact same hardware.
  • So I did a little creative searching. I found there is a model that is built on the same platform as the NB-28 Plus that is not specific to Thailand. It is very close very similar model number you bought. It's called a NB-30.
  • The NB-30 has the same exact hardware specifications as the NB-28. The photos of the NB-28 and NB-30 were exactly the same. This confirmed my hunch.
  • The NB-30 came with Windows XP or Windows 7 pre-installed. FreeDos is not installed.
  • I checked and found driver downloads for the NB-30 on a Samsung (UK) website. There were both Windows 7 drivers and Windows XP drivers.
  • I compared the driver download lists of the NB-28 from the Ubon site and the NB-30 on the Samsung site. The device drivers lists were the same. However on the Samsung site there were a couple of newer drivers.
  • The Samsung support software were the same. However the Ubon site had some support software that would be specific to support and help in Thailand which wouldn't be needed for you to install.

Should you have problems with the Ubon site you could use this Samsung site to download drivers:

http://www.samsung.c...ail&tab=support

Edited by BB1950
Posted

wwww.touslesdrivers.com or drivermax.com when you have problem finding drivers.

both sites are free.

Posted

Richb2004v2, I thought about your problem some more. Especially after Jiu-Jitsu's last post with the Samsung links (which are in Thai) about the drivers.

  • I looked at the driver downloads and they all are for Windows 7, but the configuration screen shots were for Windows XP and not Windows 7.
  • I also looked the User Manual. The manual mentioned only FreeDos was supplied, but they mentioned you could install Windows XP, Windows Vista, and Windows 7. But there would not be support for the 'optional' OS being installed. The user manual also had sections in it that would apply only to netbooks sold outside of Thailand.
  • I also got thinking about it from a manufacturing/hardware point of view. Thailand could not sell enough of these netbooks to justify the costs of development, development, manufacturing, and marketing for a big corporation like Samsung.
  • It is common for Samsung to market different models for different markets that use the exact same hardware.
  • So I did a little creative searching. I found there is a model that is built on the same platform as the NB-28 Plus that is not specific to Thailand. It is very close very similar model number you bought. It's called a NB-30.
  • The NB-30 has the same exact hardware specifications as the NB-28. The photos of the NB-28 and NB-30 were exactly the same. This confirmed my hunch.
  • The NB-30 came with Windows XP or Windows 7 pre-installed. FreeDos is not installed.
  • I checked and found driver downloads for the NB-30 on a Samsung (UK) website. There were both Windows 7 drivers and Windows XP drivers.
  • I compared the driver download lists of the NB-28 from the Ubon site and the NB-30 on the Samsung site. The device drivers lists were the same. However on the Samsung site there were a couple of newer drivers.
  • The Samsung support software were the same. However the Ubon site had some support software that would be specific to support and help in Thailand which wouldn't be needed for you to install.

Should you have problems with the Ubon site you could use this Samsung site to download drivers:

http://www.samsung.c...ail&tab=support

I also noted that. Though they have different BIOS designations and I haven't yet had the opportunity to check the difference between the two BIOSes.

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