For the last few days, my IP address is constantly resetting itself. This occurs 2 or 3 times an hour and lasts from a couple of seconds to relatively but annoyingly long time. What's going on? Is there a way to prevent this? Is anyone else experiencing this? My package is the True's SME.

when you say resetting itself - do you mean that it is requesting a new lease from your ISPs DHCP box?

what is your machine doing - how do you know its resetting the IP address?

What I experience is a brief cut off from the internet. I then check out the new IP address at

http://www.haxial.com/whatismyipaddress/. It's only the last 2 or 3 digits of the number. Are True's routers messing up or is it something in my settings which I've overlooked?

Fair enough - from the sounds of it i think youre seeing the outward facing IP of True - so the problem could lay with them - I would think that you will be using one of their Dynamic NAT addresses.

can you do a Start > Run > type "cmd" > and at the prompt type "ipconfig /all"

see if this IP address matches what you get back from www.whatismyip.com

If it doesnt match then the problem is not at your end

If it does match... erm... ill answer tomorrow - cos im off home now

out of interest though - try the following and post your results - at command prompt

ipconfig /release

and wait for the message saying released - your ip will show as 0.0.0.0 as will dns etc - type

ipconfig /renew

wait for new address and see if this has made any difference - i would doubt it but worth a try

can you do a Start > Run > type "cmd" > and at the prompt type "ipconfig /all"

see if this IP address matches what you get back from www.whatismyip.com

If it doesnt match then the problem is not at your end

If it does match... erm... ill answer tomorrow - cos im off home now

It doesn't match. The address are my router settings, not the ISP's IP.

out of interest though - try the following and post your results - at command prompt

ipconfig /release

and wait for the message saying released - your ip will show as 0.0.0.0 as will dns etc

Sure does.

- type

ipconfig /renew

wait for new address and see if this has made any difference - i would doubt it but worth a try

No change.

Thanks so far.

Sounds like the line is bouncing and you are getting a new IP address

assigned each time the router reconnects.

Not much you can do about it.

Except complain to TRUE.

If you know how to access your router software, e.g. via a web interface or something, you might try to see if the logs show anything.

However, as stated above, your line is probably getting reset and it may be difficult to determine if the cause is True, your modem, the line from the phone central office to your home, or the wiring in your home. Have you attached any new phones/faxes/modems to the same phone line as the ADSL? Did you use a signal splitter/filter? Has there been any construction or other work that could affect your building wiring (or rain where you are located)?

Oddly enough, I have noticed that my True home package is keeping the same IP address for several days in a row lately, instead of changing every 24 hrs. Their system is a mystery to me...

I was on TRUE for a little over a year. During the first five months they changed my IP two-three times per day, then suddenly only once a week for about three months, and then back to one-two times per day. I failed to see a system as well.

Sounds like the line is bouncing and you are getting a new IP address

assigned each time the router reconnects.

Not much you can do about it.

Except complain to TRUE.

Which is the same as not doing much about it.