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Posted

Hi,

I checked my phone balance today, and found out that I have a remaining amount of Internet usage?

But I haven't (consciously) booked any internet packages.

I logged into the AIS "e-service" website and found the following package details:

Image1

post-158247-0-96139400-1384559190_thumb.

Image2

post-158247-0-36541900-1384558660_thumb.

I also checked the Internet on my phone via 3G and wasn't charged the usual 1Baht/min.

Is it really free, or some kind of promotion, or whatever?

Or did I "accidentally" book some data package?

Posted (edited)

It looks like you enrolled, or were enrolled, in some sort of promotion on Sep. 24, 2013.

Can you recall if you did anything related to AIS on that date? Maybe you switched to AWN on that date? Or did you get a new SIM?

I missed the first image, it looks like the default or selected plan includes a free 20 MB of mobile data for 12 months, and another 50 MB, maybe each month, maybe for 12 months, maybe based on usage and or adding value.

Maybe just pop off an email to [email protected] as they are generally very responsive.

Edited by lomatopo

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