November 20, 201312 yr Currently just for in UK applications, e.g. FLR and ILR; but from December will also be open to those applying overseas.New visa application customer satisfaction survey When you receive your decision letter, it will include a web link and QR (quick response) code to a 10 minute online questionnaire, asking you about the service you have received.Your feedback will be completely anonymous; it cannot and will not be linked with your application in any way. Whether this will have any effect on their service is debatable; but I would urge all those eligible to take part.
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