dominique355 Posted October 12, 2015 Share Posted October 12, 2015 I used to buy all my Apple products through the Apple on-line store Thailand, English. Always worked perfectly. Now the English version of this on-line store seems to have disappeared. I tried to contact Apple and ask for the whereabouts but no answer. How can a guy who does not speak (and read) Thai and lives in Bangkok order Apple products on-line now? Link to comment Share on other sites More sharing options...
wooloomooloo Posted October 12, 2015 Share Posted October 12, 2015 There was a thread on this very subject not two or three months ago: http://www.thaivisa.com/forum/topic/849251-apple-thailand-english-website-gone/ The best you'll get is Apple Support in English: http://www.apple.com/asia/support/ Link to comment Share on other sites More sharing options...
narkeddiver Posted October 12, 2015 Share Posted October 12, 2015 I open the uk website on a separate page and just compare Link to comment Share on other sites More sharing options...
Somtamnication Posted October 13, 2015 Share Posted October 13, 2015 I open the uk website on a separate page and just compare The way things are going in the UK, that page will shortly only show Arabic. I have bought from the Apple Thailand site before but this stops me. Link to comment Share on other sites More sharing options...
hellstens Posted October 13, 2015 Share Posted October 13, 2015 What is the problem? Use Google Translate to translate the page to the language you Want! Link to comment Share on other sites More sharing options...
recycler Posted October 13, 2015 Share Posted October 13, 2015 I pays to use the Thai site as Apple in Baht is about 10% cheaper than the US store, not sure how long they keep it that way. Link to comment Share on other sites More sharing options...
Geordie59 Posted October 13, 2015 Share Posted October 13, 2015 Is the website price the same as going to an Apple shop and buying there? I'm planning on getting a new computer soon. Link to comment Share on other sites More sharing options...
samuijimmy Posted October 13, 2015 Share Posted October 13, 2015 Is the website price the same as going to an Apple shop and buying there? I'm planning on getting a new computer soon. Generally yes, same price..... Ibeats, etc. It depends where you are in Thailand, some stores outside of BKK (are less likely to have "in store stock") only bring in shipments once a month .... so it can depend when the shipments are made....as to how long you have to wait.... Having shipments from online store usually takes less than a week.... but don't order on Friday! It gets held up until processing on Monday! Link to comment Share on other sites More sharing options...
condobrit001 Posted October 13, 2015 Share Posted October 13, 2015 I have two accounts, one in the UK and one in the USA. All you need is a valid credit card and there will be no need to use the Thai store. Link to comment Share on other sites More sharing options...
Robert24 Posted October 13, 2015 Share Posted October 13, 2015 I have two accounts, one in the UK and one in the USA. All you need is a valid credit card and there will be no need to use the Thai store. but prices in Thai baht are cheaper....you should buy from the Thai apple store, you get a better deal. Link to comment Share on other sites More sharing options...
samuijimmy Posted October 13, 2015 Share Posted October 13, 2015 I have two accounts, one in the UK and one in the USA. All you need is a valid credit card and there will be no need to use the Thai store. So where if you use a UK or US card, and order from either country is your purchase shipped from? Surely one would pay tax from overseas country used (?) ...., in the States that would vary from State to State.... UK tax is much higher than Thailand. I, in the past (before they changed to Thai only ) have ordered from the Thai online store using my Canadian credit card, no problem .... Will they ship to Thailand direct using the Thai tax of 7% assuming one uses a Thai shipping address ? Just wondering? Link to comment Share on other sites More sharing options...
wooloomooloo Posted October 13, 2015 Share Posted October 13, 2015 Definitely cheaper in LOS when the exchange rate is most favourable. Purchased an iPhone 6 Plus last May from DTAC shop in BKK and on checking my credit card bill came in at £636. UK price at that time was £700. The exchange rate at around 52 baht to the pound and the excellent higher MasterCard rate took care of most of the difference. Link to comment Share on other sites More sharing options...
condobrit001 Posted October 13, 2015 Share Posted October 13, 2015 I have two accounts, one in the UK and one in the USA. All you need is a valid credit card and there will be no need to use the Thai store. So where if you use a UK or US card, and order from either country is your purchase shipped from? Surely one would pay tax from overseas country used (?) ...., in the States that would vary from State to State.... UK tax is much higher than Thailand. I, in the past (before they changed to Thai only ) have ordered from the Thai online store using my Canadian credit card, no problem .... Will they ship to Thailand direct using the Thai tax of 7% assuming one uses a Thai shipping address ? Just wondering? It is unclear if the OP is talking about hardware purchases or software downloads. I use my accounts to download music and apps from UK and USA, many of which are not available from the Thai store. Link to comment Share on other sites More sharing options...
HerbalEd Posted October 13, 2015 Share Posted October 13, 2015 What is the problem? Use Google Translate to translate the page to the language you Want! You're either joking or you've never tried translating Thai into English with Google Translate .... esp. for anything technical. Link to comment Share on other sites More sharing options...
Robert24 Posted October 13, 2015 Share Posted October 13, 2015 What is the problem? Use Google Translate to translate the page to the language you Want!You're either joking or you've never tried translating Thai into English with Google Translate .... esp. for anything technical. why not read the description on one of their English sites and when you know what you want go to the Thai store and order it? Sounds like not a real problem. Just poor customer service. Link to comment Share on other sites More sharing options...
samuijimmy Posted October 13, 2015 Share Posted October 13, 2015 Perhaps if someone could post where to complain to, we should all send a message to Apple Thailand or ever HQ in USA? I remember a few years ago they actually did a survey from Thailand about whether or not they should provide an English webstore page... It can't be that difficult for them to do! Link to comment Share on other sites More sharing options...
DMC1 Posted October 13, 2015 Share Posted October 13, 2015 (edited) Perhaps if someone could post where to complain to, we should all send a message to Apple Thailand or ever HQ in USA? I remember a few years ago they actually did a survey from Thailand about whether or not they should provide an English webstore page... It can't be that difficult for them to do! Go onto apple website/support/feedback. I've already done it for this issue. The more people complain the better as they do listen, sometimes.Also there is a thread on this forum from last month all about this same issue, with links provided. http://www.thaivisa.com/forum/index.php?/topic/847159-English-Option-on-Apple-Store-Thailand-Website Edited October 13, 2015 by DMC1 Link to comment Share on other sites More sharing options...
Toany Posted October 13, 2015 Share Posted October 13, 2015 Does Apple really deserve your business? So many international companies will have websites in Thai only. Link to comment Share on other sites More sharing options...
tropo Posted October 13, 2015 Share Posted October 13, 2015 (edited) Definitely cheaper in LOS when the exchange rate is most favourable. Purchased an iPhone 6 Plus last May from DTAC shop in BKK and on checking my credit card bill came in at £636. UK price at that time was £700. The exchange rate at around 52 baht to the pound and the excellent higher MasterCard rate took care of most of the difference. It is still more expensive in Thailand than in the USA. For example, the iPhone 6 (64GB model) sells for $757 USD (using exchange rate 35 baht = $1) and only $649 in the USA. ... even with the $100 drop in price in Thailand preempting the iPhone 6s release. The iPhone 6s in the USA is slightly cheaper than the iPhone 6 in Thailand. Interestingly the gold version of the iPhone 6 is no longer available on the US or Thailand online stores. However, I suggest if you live in Thailand and don't plan on travelling back to your home country often, buy here due to warranty issues. Apple are still living in the dark ages as far as international support is concerned and having a broken iPhone in Thailand that you purchased elsewhere is a headache. I had to send an iPhone 6 purchased in the US back to the US for replacement earlier this year. You can't even send it straight to Apple - it has to be brought in for repair by a person. Yes, even brand new iPhones can be lemons. I thought I was getting a deal, but ended up spending more. My situation was even worse because I brought the phone to the Philippines and stayed there for 5 months. It f***** up in the first week over there and there is no postal/courier service (DHL and FedEx included) in the Philippines that will allow batteries to be sent by air to the US, even if it is in an iPhone. I had to wait 5 months until I returned to Thailand to DHL it to the US. What a nightmare! Edited October 13, 2015 by tropo Link to comment Share on other sites More sharing options...
elgenon Posted October 14, 2015 Share Posted October 14, 2015 Why not take the BTS to the iStudio in Paragon? Much to see and experience. I like experiencing Thai life. Get some Vietnamese, etc food at the food court. Or give me the money and i will go.55555 Link to comment Share on other sites More sharing options...
samuijimmy Posted October 14, 2015 Share Posted October 14, 2015 Perhaps if someone could post where to complain to, we should all send a message to Apple Thailand or ever HQ in USA? I remember a few years ago they actually did a survey from Thailand about whether or not they should provide an English webstore page... It can't be that difficult for them to do! Go onto apple website/support/feedback. I've already done it for this issue. The more people complain the better as they do listen, sometimes.Also there is a thread on this forum from last month all about this same issue, with links provided. http://www.thaivisa.com/forum/index.php?/topic/847159-English-Option-on-Apple-Store-Thailand-Website I just sent them a message, so let's all give them a request to return the English wording on the Thai website!!! .... It might be fine for those living in BKK but for us others in outlying areas it's not as easy to get the extras / specifications one might need to add ... easier and faster via direct shipping.... Link to comment Share on other sites More sharing options...
ThaiLife Posted October 14, 2015 Share Posted October 14, 2015 In an article by Graham K. Rogers , he talks about the same Thai/English issue and quotes an English speaking telephone number to place an order http://www.extensions.in.th/amitiae/2015/10_2015/life_86.html TL Link to comment Share on other sites More sharing options...
DMC1 Posted October 14, 2015 Share Posted October 14, 2015 Perhaps if someone could post where to complain to, we should all send a message to Apple Thailand or ever HQ in USA? I remember a few years ago they actually did a survey from Thailand about whether or not they should provide an English webstore page... It can't be that difficult for them to do! Go onto apple website/support/feedback. I've already done it for this issue. The more people complain the better as they do listen, sometimes.Also there is a thread on this forum from last month all about this same issue, with links provided. http://www.thaivisa.com/forum/index.php?/topic/847159-English-Option-on-Apple-Store-Thailand-Website I just sent them a message, so let's all give them a request to return the English wording on the Thai website!!! .... It might be fine for those living in BKK but for us others in outlying areas it's not as easy to get the extras / specifications one might need to add ... easier and faster via direct shipping.... Yes, I like to always add bits on when I order online, free engraving, extra cables, SSD etc. The resellers are not reliable for stocking what you want & online delivery takes only a few days. Link to comment Share on other sites More sharing options...
jonwilly Posted October 15, 2015 Share Posted October 15, 2015 I have never had any problem with my iMac converting Thai to English. Google just does it automatically. John Link to comment Share on other sites More sharing options...
dominique355 Posted October 19, 2015 Author Share Posted October 19, 2015 I have two accounts, one in the UK and one in the USA. All you need is a valid credit card and there will be no need to use the Thai store. So where if you use a UK or US card, and order from either country is your purchase shipped from? Surely one would pay tax from overseas country used (?) ...., in the States that would vary from State to State.... UK tax is much higher than Thailand. I, in the past (before they changed to Thai only ) have ordered from the Thai online store using my Canadian credit card, no problem .... Will they ship to Thailand direct using the Thai tax of 7% assuming one uses a Thai shipping address ? Just wondering? It is unclear if the OP is talking about hardware purchases or software downloads. I use my accounts to download music and apps from UK and USA, many of which are not available from the Thai store. I was tryimg to buy hardware from the Apple shop in their website. I found that I have much more choices than in a shop. My iTunes account still works fine, but I wasn't aware that I can buy hardware through that acount. Can I? Link to comment Share on other sites More sharing options...
tamvine Posted November 12, 2015 Share Posted November 12, 2015 I was struggling with the same problem. I was using Safari. I tried in Google Chrome. http://www.apple.com/th/shop/buy-ipad/ipad-pro It automatically translates form Thai to English. No problems. You may try if it works for you. Link to comment Share on other sites More sharing options...
rwdrwdrwd Posted February 18, 2016 Share Posted February 18, 2016 English is back - bottom of the page 'Shop in English' Link to comment Share on other sites More sharing options...
Lammbock Posted February 18, 2016 Share Posted February 18, 2016 (edited) English is back - bottom of the page 'Shop in English' I don't see. Where? Edit/ Ok, found it. Thanks. Edited February 18, 2016 by Lammbock Link to comment Share on other sites More sharing options...
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