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Can't connect through VPN


lavender19

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What WAN IP address is 3BB issuing your Router?

if it's being issued an Internet-facing IP address in the Private Address range listed below then 3BB may have converted your account over to Carrier Grade - NAT and your VPN software doesn't work well with it. If this is the case, just call them up.

Reserved IP addresses
Used for communications between a service provider and its subscribers when using a Carrier-grade NAT
10.0.0.0 – 10.255.255.255
100.64.0.0 – 100.127.255.255
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